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Have you tried checking the &quot;Default account for sending Emails&quot; value?<br />
<br />
It might be set to a different account
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Hi<br />
<br />
Have a quick read here.<br />
<a href="https://www.slipstick.com/exchange/save-sent-items-in-shared-mailbox-using-an-exchange-server-cmdlet/" rel="ugc">https://www.slipstick.com/exchange/save-sent-items-in-shared-mailbox-using-an-exchange-server-cmdlet/</a><br />
<br />
Cheers
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Please go through the below page<br />
<br />
<a href="https://www.slipstick.com/outlook/email/choosing-the-folder-to-save-a-sent-message-in/" rel="ugc">https://www.slipstick.com/outlook/email/choosing-the-folder-to-save-a-sent-message-in/</a>
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A user of mine has multiple email addresses attached to her in outlook including a sales email address - which is also attached to multiple users. she works from a PC in her office but sometimes works from her laptop at home. when shes in the office, she sends emails from her sales account on her PC the sent emails from that email address appear in the sales sent items folder as you would expect. <br />
<br />
However when she uses her laptop for emails at home she sends from the sales email address which seem to appear in the sent items on her main email account. I have confirmed that she is writing the email correctly with the correct address in the from field.<br />
<br />
Her colleagues need to see the sent items that she sends from her laptop. which are not in the sales sent items.<br />
<br />
Any ideas??
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A user of mine has multiple email addresses attached to her in outlook including a sales email address - which is also attached to multiple users. she works from a PC in her office but sometimes works from her laptop at home. when shes in the office, she sends emails from her sales account on her PC the sent emails from that email address appear in the sales sent items folder as you would expect. 

However when she uses her laptop for emails at home she sends from the sales email address which seem to appear in the sent items on her main email account. I have confirmed that she is writing the email correctly with the correct address in the from field.

Her colleagues need to see the sent items that she sends from her laptop. which are not in the sales sent items.

Any ideas??

Sent items not appearing in correct folder

Microsoft Outlook is a personal information manager from Microsoft, available as a part of the Microsoft Office suite. Although often used mainly as an email application, it also includes a calendar, task manager, contact manager, note-taker, journal, and web browser.

Outlook

A personal computer is a general-purpose computer whose size, capabilities and price make it useful for individuals, and is intended to be operated directly by an end-user with no intervening computer time-sharing models that allowed systems to be used by many people, usually at the same time. Personal computers may be connected to a local area network (LAN), either by a cable or a wireless connection, and through that to the Internet. A personal computer may be a laptop computer or a desktop computer running an operating system such as Windows, Linux or Macintosh OS.

A laptop or notebook is a portable personal computer with a clamshell form factor, suitable for mobile use. Although originally there was a distinction between laptops and notebooks, the former being bigger and heavier than the latter, there is often no longer any difference. Laptops are commonly used in a variety of settings, such as at work, in education, and for personal multimedia. A laptop combines the components, inputs, outputs and capabilities of a desktop computer, including the display screen, speakers, a keyboard, and pointing devices (such as a touchpad or trackpad) into a single unit. The device can be powered either from a rechargeable battery or by mains electricity from an AC adapter.