[Webinar] Streamline your web hosting managementRegister Today


Adobe Connect add-in only works in admin accounts

Posted on 2017-04-12
Medium Priority
Last Modified: 2017-04-27
One of my users is trying to watch some webinars that requires the Adobe Connect add-in.  The issue is that after installing the add-in under their profile it does not work and they are prompted again to download and install.  If I install the add-in under my profile (I'm an admin), it installs correctly and works.  I tested by making the user a local admin of their machine and had no issue installing or using the add-in.  Once I removed the user from the local admins group I was back to square one.  Is there a way to make this work for a non-admin or is this a bug with Adobe's software.

Thanks for your assistance!
Question by:SAndrewsLGBT
  • 2
  • 2
LVL 15

Accepted Solution

Berkson Wein earned 2000 total points
ID: 42090178
You're not going to like this answer:
"The application is designed to be pushed and installed by a system administrator on all user workstations. Once installed the application will automatically install the addin into the logged in users profile once the user logs into Windows."


Author Comment

ID: 42095661
Hi weinberk.  I tested setup using the info above and it still does not work.  When i logged in as the non-admin user nothing installed :-(
LVL 15

Expert Comment

by:Berkson Wein
ID: 42095666
Anything in the event log?

Author Closing Comment

ID: 42111126
Tested again and now it works.  Go figure!

Featured Post

Free Tool: Port Scanner

Check which ports are open to the outside world. Helps make sure that your firewall rules are working as intended.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Here are some practices and techniques that can be adopted into your Flash/Flex application development process. Note: Not all "performance tips" provide an immediately-recognizable benefit.   This article does not include timing validation data,…
It seems that Microsoft thought of everything when it came to Lync: ease of use, multiple modalities for communication from a single interface, did I say ease of use? Unless you're used to chat servers that allowed you to predefine groups for differ…
The goal of the tutorial is to teach the user how to select the video input device. Make sure you have an input device that in connected and work and recognized by Adobe Flash Media Live Encoder and select it in the “video input” menu.
The goal of the tutorial is to teach the user what frame rate is, how to control it and what effect it has on the video.
Suggested Courses

612 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question