troubleshooting Question

Adobe Connect add-in only works in admin accounts

Avatar of Stephen Andrews
Stephen AndrewsFlag for United States of America asked on
Adobe FlashConferencing Software
4 Comments1 Solution795 ViewsLast Modified:
One of my users is trying to watch some webinars that requires the Adobe Connect add-in.  The issue is that after installing the add-in under their profile it does not work and they are prompted again to download and install.  If I install the add-in under my profile (I'm an admin), it installs correctly and works.  I tested by making the user a local admin of their machine and had no issue installing or using the add-in.  Once I removed the user from the local admins group I was back to square one.  Is there a way to make this work for a non-admin or is this a bug with Adobe's software.

Thanks for your assistance!
ASKER CERTIFIED SOLUTION
Berkson Wein
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