troubleshooting Question

OneNote Issues

Avatar of Darrow Jackson
Darrow JacksonFlag for United States of America asked on
Microsoft OneNoteMicrosoft Office
4 Comments1 Solution627 ViewsLast Modified:
I have multiple users receiving the same error message when attempting to access or update a shared note file.  The note file is located on a shared network drive which they all have access to.  Currently in our environment, we have Win7 clients 64 bit using Office 2010 and Win 8.1, 64 bit using Office 2013.  My users have been using these shared notes for an extended period now, the problem really started about 2 weeks ago.  Has anyone else seen this happen in their environment when shared OneNote files starts giving error messages that they are now corrupted and need repairing.  I have attached a copy of the error message along with the error code.  Just as an FYI, my environment will be migrating to Win10 , Office 2016 within the next 30 days.  Looking forward to any and all recommendations.

Current error code is 0xE000013COneNote Error Message
Darrow Jackson
Technology Service Manager

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