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default properties containing location is missing

Basem Khawaja
Basem Khawaja asked
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Last Modified: 2017-06-14
default properties containing location is missing in both videos under start menu folders and under THIS PC or File Explorer .The image on the left is start menu and the one on the right is the THIS PC. I would like to restore the default properties interface or dialog box whatever the name is? properties
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Shaun VermaakSenior Consultant
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Commented:
What value do you have for My Video in the following locations? Is it REG_SZ?
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

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Do you have folder redirection configured?
Basem KhawajaClinical Pharmacist

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Commented:
Expert Commentby:Rajul Raj

 itried this option it did not work for some reason. I will try the other possible solution by Shaun Vermaak
Basem KhawajaClinical Pharmacist

Author

Commented:
Shaun
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders--VALUE IS REG_SZ
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders-- VALUE IS DIFFERENT SEE IMAGE reg edit
Do you have folder redirection configured?
I am not I understand what this question is asking!

Thx
Shaun VermaakSenior Consultant
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Awarded 2017
Distinguished Expert 2019

Commented:
Backup User Shell Folders and delete My Videos, then recreate as REG_SZ and test
Basem KhawajaClinical Pharmacist

Author

Commented:
Can U pls tell me step by step how to do this{     Backup User Shell Folders and delete My Videos, then recreate as REG_SZ and test }                                                                                   . I am not very comfortable withh messing with registry.
Basem KhawajaClinical Pharmacist

Author

Commented:
any expert knows how to answer my question?
Thank you
Shaun VermaakSenior Consultant
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Awarded 2017
Distinguished Expert 2019

Commented:
Please try to set My Videos to %USERPROFILE%\Videos
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Folders
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\User Shell Folders

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Basem KhawajaClinical Pharmacist

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Commented:
Can you please tell me how to do that?  Thx
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This problem has been solved!
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Basem KhawajaClinical Pharmacist

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Commented:
I am tired of waiting for a solution

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