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Avatar of Michele DePalo
Michele DePalo

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Unable to update Photos in OS 10.12.4

I am unable to update my Photos app. on my MacBook Pro. I am running OS 10.12.4. I get a message that the update is not available for my Apple ID "because it was either bought by a different user or it was cancelled or refunded", neither of which is true. My computer was purchased with Photos 9.6.1 and I have not been able to update Photos since I purchased the computer two years ago.
Avatar of Rajul Raj
Rajul Raj
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check in the purchase tab; there it will show to update everything
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