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Problem Loading Chrome

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Last Modified: 2017-04-13
I am running Windows 10, and my browser of choice is Google Chrome.  This afternoon my Windows automatic update took over, and when it was done and my computer rebooted Google Chrome no longer works.  The fact that my two Microsoft browsers still work fine makes it look like Microsoft's update somehow messed with my Chrome (a clever, if underhanded, way to get me to use their browser).  When I try to open Chrome I get the following pop-ups:

Chrome Loading Error Popups
I tried going into the Chrome settings, but they won't open either.  And hitting the popup as the popups suggest does nothing.  Please help.

Thanks,

Phil
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Fethi ABASSIWindows system administrator
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Commented:
Please try  to analyse and repair withthese tools:
chrome cleanup Tool
https://www.google.com/chrome/cleanup-tool/
Adwcleaner
https://www.malwarebytes.com/adwcleaner/
Shaun VermaakSenior Consultant
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Awarded 2017
Distinguished Expert 2019

Commented:
Just start Chrome in Incognito and remove those Extensions
Chrome.exe -incognito

Open in new window

or
Chrome.exe -disable-extensions

Open in new window

Author

Commented:
Fethi, I always run Malwarebytes every morning, and the Google Cleanup tool doesn't work since part of the program requires Chrome to open ... which it doesn't do.

Shaun, I will try running Chrome Incognito ... how do I do that?

Thanks,

Phil
Windows system administrator
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Commented:
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Shaun VermaakSenior Consultant
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Awarded 2017
Distinguished Expert 2019

Commented:
  1. Windows Key + R
  2. Chrome.exe -incognito
  3. Click OK

Author

Commented:
Reinstalling the program was the only solution that worked.  All of the others require accessing Chrome at some point in the process, which never worked.  Thank you.

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