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Patrick Wrigley
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Office 365 skype for buiseness on a windows 10 machine

Skype for business office365 open fine and chat works as expected. I am running as administrator
all video drivers appear up to date.
in short everything appear to be working fine UNTIL i click to open my webcam to start a video chat.
THEN i get "Skype for business has stopped working (see attached screen shot)

DXDIAG report attached
Windows event log attached

any help would be appreciated.
skype-error.jpg
DxDiag.txt
skpye-eventlog.txt
Microsoft OfficeMicrosoft 365Windows OS

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Patrick Wrigley

8/22/2022 - Mon
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Patrick Wrigley

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All camera drivers are up to date.
Patrick Wrigley

ASKER
graphics drivers were installed, as suggested I downloaded a new iteration and this corrected the problem.  Thank you!
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