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You are very welcome and I was happy to help.
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Glad we could help.<br />
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Hello EE,<br />
<br />
I am looking for guidance on how your team defines IT projects v.s. just regular user requests and tasks?<br />
Is it based on hours alone or collaboration among more than one person?
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Hello EE,

I am looking for guidance on how your team defines IT projects v.s. just regular user requests and tasks?
Is it based on hours alone or collaboration among more than one person?

How do you define an IT project v.s. request/task

MS Project

Project management is the discipline of carefully projecting or planning, organizing, motivating and controlling resources to achieve specific goals and meet specific success criteria. A project is a temporary endeavor designed to produce a unique product, service or result with a defined beginning and end (usually time-constrained, and often constrained by funding or deliverables) undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value.