troubleshooting Question

Outlook contact memory

Avatar of Yann Shukor
Yann ShukorFlag for France asked on
Outlook
2 Comments1 Solution122 ViewsLast Modified:
Hi

A customer has changed email domain

Outlook doesn't contain any contacts

I emptied the auto complete memory

Yet every time he sends an email to himself the received email displays his previous entity name as in :
My Old Name <mynew@address.com>

...instead of just displaying the email address: mynew@address.com

We can't seem to get rid of the 'My Old Name' part

Any ideas ?

thanks
yann
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