Cisco VOIP Questions
I have CUCM and Unity Connection at my main office. We just acquired a small office in another state, and want to put them on our VOIP system at our Main office and have a couple questions:
1. Will the telco allow me to port numbers over from one state to another (different area codes)?
2. If they do allow that, how would I ensure those numbers we ported have there own opening greeting? So if someone called those numbers we ported over - they want it to ring a separate open greeting.
1. Will the telco allow me to port numbers over from one state to another (different area codes)?
2. If they do allow that, how would I ensure those numbers we ported have there own opening greeting? So if someone called those numbers we ported over - they want it to ring a separate open greeting.
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ASKER
Hi Masnrock,
They are not SIP trunks. They are T1's. There are 4 sites:
1 - Main office (would like to centralize phone system here)
3 - branch offices (not sure what to do with the branches, should each branch have their own voice gateway router to connect to their phone lines, and I just add that gateway in CUCM at the main office?
Right now all sites have their own very old end of life PBX system that I don't control or know anything about.
They are not SIP trunks. They are T1's. There are 4 sites:
1 - Main office (would like to centralize phone system here)
3 - branch offices (not sure what to do with the branches, should each branch have their own voice gateway router to connect to their phone lines, and I just add that gateway in CUCM at the main office?
Right now all sites have their own very old end of life PBX system that I don't control or know anything about.
With landline providers, I've generally known that answer to be a no (with exceptions to this being if you were in particular metropolitan areas near state lines). However, call the provider you want to port just so that you can verify. However, if you were to port to VoIP, then that would be doable for sure. Perhaps there might be SIP trunking in your future?
I would look into what would be the most cost efficient while also taking into account the scenario of if anything goes down. Your gateway thought would probably make the most sense given the circumstances.
I would look into what would be the most cost efficient while also taking into account the scenario of if anything goes down. Your gateway thought would probably make the most sense given the circumstances.
ASKER
Could I just install a voice gateway router at each branch office, connect to telco with them at each site, add the voice gateways in my CUCM server that sits at the Corporate office? I want the branch offices to dial out of the phone lines on their voice gateway and well as receive their inbound calls on their phone lines on their gateway. Is this possible?
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2) My assumption is that you want to add the numbers to your existing SIP trunk. You need to port the numbers by working with your SIP trunk provider (do not call the existing provider of the small office's numbers). After the port is finished, then you would configure the numbers into the CUCM like the other numbers that are already in.