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Ethernet adapter is acting crazy

gsgi
gsgi asked
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Last Modified: 2017-05-06
The ethernet adapter in a computer I'm setting up is having some weird issues.  It disappears from the Control Panel\Network and Internet\Network Connections every time I restart the computer.  However, when I open Device manager, I do see the adapter name with a yellow exclamation mark.  If I click on "properties" it says "this device cannot start (code 10)".  I disable it, enable it again, and then ehternet works perfectly, no problems at all.

I have installed the latest driver from Intel, and the adapter always starts working as soon as I install the driver, but then disappears again every time I restart the computer with the behavior stated in the above paragraph.  The computer is an HP 8200 elite AIO.
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Which version & edition of Windows is this happening on?
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Try an external USB adapter. It that works, the on-board adapter is defective.

Author

Commented:
It is Windows 7 on an HP 8200 elite AIO.   Once I re-enable the adapter, it works perfectly though (in fact I'm typing right now from the same computer) so I really doubt it's a defective adapter.  Seems more like a software issue to me.

Author

Commented:
Also, the latest driver I downloaded and installed from Intel is version 22.x, but when I check out the information in the device manager it says driver version 12.15.31.4.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Try System File Checker (SFC /SCANNOW) and if that does not resolve it, try a Windows 7 Repair Install with the Windows 7 DVD

Author

Commented:
It claimed it repaired some files but couldn't repair others, and created a CBS log with info on what it did.  At this point I suspect it might be just a bad image of another machine.  Thanks for your help.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
I could be a bad image.

Also try a Windows 7 Repair Install. Here is a Seven Forums Tutorial to assist.

http://www.sevenforums.com/tutorials/681-startup-repair.html
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Proper problem determination procedure offered
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