troubleshooting Question

RPC Proxy can't be pinged

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wayne70Flag for United States of America asked on
ExchangeOutlook
4 Comments1 Solution3004 ViewsLast Modified:
Outlook anywhere in Exchange 2016 seems to be working via https but if I close outlook and re-open it it says the server is not available.  If I remove the Exchange account from outlook and configure it new everything works until I restart outlook and the problem starts all over again.
Here is the output of the outlook connectivity tester:


RPC Proxy can't be pinged.
       
      Additional Details
       
An unexpected network-level exception was encountered. Exception details:
Message: The remote server returned an error: (401) Unauthorized.
Type: Microsoft.Exchange.Tools.ExRca.Extensions.MapiTransportException
Stack trace:
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
at Microsoft.Exchange.Tools.ExRca.Tests.MapiPingProxyTest.PerformTestReally()
Exception details:
Message: The remote server returned an error: (401) Unauthorized.
Type: System.Net.WebException
Stack trace:
at System.Net.HttpWebRequest.GetResponse()
at RpcPingLib.RpcPing.PingProxy(String internalServerFqdn, String endpoint)
at Microsoft.Exchange.Tools.ExRca.Extensions.MapiRpcTestClient.PingProtocolProxy(String endpointIdentifier)
Elapsed Time: 515 ms.
ASKER CERTIFIED SOLUTION
Adam Brown
Cloud Security Consultant
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