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Helpdesk or workflow system with checking and approving function.

Long Nguyen
Long Nguyen asked
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Last Modified: 2017-12-25
Dear experts,

I'm working in supporting role. My company need a system, prefer web-base, where user can make their requests in form base. Those requests will be checked by some function leader and later on if the checker confirm it is ok to proceed, manager will approve the request.
I prefer a system which can manually create multiple kinds of form, role defined and AD-sync
I attached my company current system to get general ideas, but it wan't very goof and has so many bug

Thank you.
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