troubleshooting Question

Windows Search Within PDF Documents

Avatar of total123
total123Flag for United Kingdom of Great Britain and Northern Ireland asked on
Windows 10Adobe AcrobatWindows Server 2012
16 Comments2 Solutions165 ViewsLast Modified:
Hi all

One of our customers has a very strange issue in that they have a massive amount of PDF files that they need to search for invoice numbers once a month and obviously don't want to open each PDF file manually to find the information they need.

The PC is Windows 10 on a server 2012 AD domain environment (migrated from SBS server)

This feature does not work for PDF files but it does with Word documents so I did a google search and found that sometimes the iFilter is missing and will cause issues. Indeed it was so I installed the correct iFilter and rebooted which made no difference even though the "registered iFilter missing" message was now fixed.

The PDF files are on a network share and if copied locally the search feature works fine.

Oddly if I logon to the PC as Administrator (domain admin) it works fine, but any other user it does not.

Things I have tried:

A different PC
Removing Adobe XI and installing DC
Making Adobe Reader the default PDF app
Adding a registry key to prevent edge from taking over the PDF assosiation (windows 10 common bug)
Making a brand new user and adding to Domain admins
Making a domain user a local admin on the PC
Checking permissions on existing share
Creating a new network share
Running windows updates
Indexing the server and PC
Rebooting the server

I am now stumped and cannot think of anything I've missed apart from group policy. This all looks normal and there is nothing here to suggest why it wouldn't work

Any suggestions would be appreciated
Join our community to see this answer!
Unlock 2 Answers and 16 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 16 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros