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Why does Windows open up a folder every time the system starts up

Will Schmidt
Will Schmidt asked
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Last Modified: 2017-04-20
I have a toshiba laptop that every time it starts up the first thing it does is open up a folder and it immediatly goes full screen with only two folders in it.  Everything is fine after I shut it off.  what is causing this and how do I stop it from happining?
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RaminTechnical Advisor
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Commented:
what is in those folders ?
RaminTechnical Advisor
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Commented:
I think you must scan your PC first for Virus / Malware,
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RaminTechnical Advisor
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Commented:
also run msconfig from command prompt and check startup items, look for any suspicious entry ( you can print screen it and post it here for analyzing ) , deselect it. Restart and test again.

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Commented:
I made a screenshot of the two files in the folder.  I have run three different scans - Spyhunter, Avast, and combofix.
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RaminTechnical Advisor
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Commented:
can you  post your startup items, if possible.
When this start to happen ?
RaminTechnical Advisor
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Commented:
Download, install and run CCleaner free version, go to registry, scan for issues, when finished, fix selected issues. restart and let us know the result.
http://www.piriform.com/ccleaner
Thomas Zucker-ScharffSolution Guide
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This problem has been solved!
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Commented:
This is windows 7 home premium ( sorry I didn't tell you sooner).  The only thing I have in the startup is Avast antiviurs.  I ran CCleaner (ran 3 scans) , restarted the laptop and it still does the same thing.  just now I shut off even Avast and it still did the same thing.  
I am not sure when this started.  The customer claimed she didn't notice it doing it but it done it to me the first time I started the laptop.
Thomas Zucker-ScharffSolution Guide
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Commented:
Look in the registry under hklm->software ->microsoft->windows nt->winlogn->run
RaminTechnical Advisor
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Commented:
Run msconfig from command prompt, go to startup disable all items, apply then ok.
restart and check. if it solve the issue try to enable them one by one to see which item causes the problem.

if it didn't solve the case, run msconfig  again > services > tick the checkbox to Hide all Microsoft services ( very Important ) > then disable all services > apply and ok. then restart and start to enable them one by one ( you can also enable some of them together) to check which one is the cause.

Don't forget to tick the checkbox to Hide all Microsoft services every time you go to Services tab.

Author

Commented:
Ok, I found the solution to the issue.  NVIT was right - I deleted what was in the startup folder and now it doesn't bring up that folder anymore.  Thanks a bunch
Thomas Zucker-ScharffSolution Guide
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Commented:
Glad to hear you got it resolved.

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Commented:
I thought I had closed this out once but i guess I hadn't