Upgrade from Windows 10 Home to Windows 10 Pro or use an old W10 upgrade purchase.

jana
jana used Ask the Experts™
on
We just purchase a new slim notebook and it came with Windows 10 Home and we need to upgrade this notebook to Windows 10 Pro.

On the previous notebook it also came with W10 home and we also purchased the W10 Pro upgrade (2 tears ago).

- can we use that W10 Pro upgrade since we no longer will be using the old notebook?

- where can we purchase the W10 Pro upgrade?
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Tom CieslikIT Engineer
Distinguished Expert 2017

Commented:
Here you can find instruction how to upgrade Windows 10 Home to Pro
You going to need Windows 10 Pro key

http://www.zdnet.com/article/going-pro-how-to-upgrade-windows-10-home-without-hassles/

All you can do is Click on CHANGE KEY in Windows 10 Home and then GO TO STORE
Licence will cost you $100
Commented:
If you are no longer going to use the old laptop or if its to be reused (put home back), then legally use your pro upgrade key on the new one.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
It may fail on the server based licensing that thinks the upgrade belongs to another machine, so you may need to call Microsoft licensing support to activate it.
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Jackie Man IT Manager
Top Expert 2010

Commented:
Both your old and new notebook used OEM licensing and the license is not transferable.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Certainly the license on the old machine is OEM and cannot be re-used.

I am not certain about the upgrade portion and that is why I suggested contacting Microsoft Licensing Support.
Commented:
The old PC came with a Windows 10 home OEM license.  It can always be used on that machine for Windows 10 home.  Same is true for the new PC.   The original OEM version of Windows is always legal on the original PC.  

They purchased a windows 10 pro upgrade license (not OEM) and that, I believe, can be used on any PC(s) they want --  just one active at any  time-- legally!

From Microsoft answers:    
     See:       https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/moving-windows-10-to-a-new-computer/70aeae9a-0a7c-4e8a-adf6-35b6ec178f46

Full version (Retail):
- Includes transfer rights to another computer.
- Doesn't require a previous qualifying version of Windows.
- Expensive

Upgrade version (Retail):
- Includes transfer rights to another computer.
- require a previous qualifying version of Windows.
- Expensive, but cheaper than full version


OEM :
OEM versions of Windows are identical to Full License Retail versions except for the following:
- OEM versions do not offer any free Microsoft direct support from Microsoft support personnel
- OEM licenses are tied to the very first computer you install and activate it on
- OEM versions allow all hardware upgrades except for an upgrade to a different model motherboard
- OEM versions cannot be used to directly upgrade from an older Windows operating system
Jackie Man IT Manager
Top Expert 2010

Commented:
Good finding.

Microsoft is not so generous to allow two uses on Anytime upgrade to two different computers running OS of OEM licence on a single purchase.

Anytime upgrade is a one time rights for upgrade of OEM licence.

If the original licence is retail version, it should be OK to apply the upgrade if the old computer is retired.
Jackie Man IT Manager
Top Expert 2010
Commented:
Windows Anytime Upgrade Software . You may transfer the software and install it on another computer, but only if the license terms of the software you upgraded from allows you to do so . That computer becomes the licensed computer. You may not do so to share this license between computers."

Source: https://answers.microsoft.com/en-us/windows/forum/windows_7-windows_install/windows-7-anytime-upgrade-from-oem-home-premium-to/1e7579ad-26be-45f4-aa33-19860ee1b34f

The above is for Anytime upgrade for Windows 7, but I believe the concept is much or less the same for Windows 10.

Author

Commented:
Thanx!

We just reviewed the old pc and it was windows 8 pro, not windows 10 home.  The upgrade purchase at the time is still the same, Windows 10 Pro upgrade.

Can we still use this upgrade for our new Windows 10 Home computer? (obviously stop using the old computer or place it as as windows 8 pro)
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You can simply try to apply the Windows 10 Pro upgrade and see if it activates or needs a call to Microsoft.
Jackie Man IT Manager
Top Expert 2010
Commented:
For windows 8 pro to Windows 10 Pro, it is likely that you only take the free offer from Microsoft for upgrading any Win 7, Win 8 and Win 8.1 to Win 10.

The free offer expired on 29 July 2016.

Do you pay for a key to do the upgrade? Why?

Obviously, win 8 pro upgrade to win 10 pro is not win 10 home to win 10 pro and the product keys required are different and there is no exchange of product key.

But, you can try anyway if you believe you have the rights to do so.
Jackie Man IT Manager
Top Expert 2010

Commented:
The likely path of OS upgrade of your old notebook shall be ...

1. Win 8 home to win 8 pro using anytime upgrade and upgrade to win 10 pro using the free offer

Or

2. Win 8 home to win 10 home using the free offer and upgrade to win 10 pro using anytime upgrade

Or

3. Win 8 pro to win 10 pro if you bought the upgrade after 29 July 2016

Or

4. You mistakenly paid for win 10 pro upgrade before 29 July 2016 which should be free instead

Which one is your case?
Jackie Man IT Manager
Top Expert 2010
Commented:
If your case is 3 or 4 above, just uninstall win 10 pro from your old notebook and install the same on your new notebook as it should be a full product purchase, not upgrade and you should have pay about US$199  and it is a retail  licence which can be transferred provided you uninstalled it from your old notebook before you install on your new notebook.
Shaun VermaakSenior Consultant
Awarded 2017
Distinguished Expert 2018

Commented:
- can we use that W10 Pro upgrade since we no longer will be using the old notebook?
You can certainly try... Open an elevated command prompt and run this command to get key
wmic path softwarelicensingservice get OA3xOriginalProductKey

Open in new window


- where can we purchase the W10 Pro upgrade?
  1. Click Start
  2. Type Product
  3. Change your product key to the generic Windows 10 Pro product key VK7JG-NPHTM-C97JM-9MPGT-3V66T (or try key from old computer)
  4. Activate and it will take you through the process of procuring a key

productkey.jpg
Natty GregIn Theory (IT)

Commented:
I had windows 7 ultimate on my laptop and in December 2016 I was able to upgrade to win 10 pro for free, they haven't cut off that yet hoping more people would gravitate to windows 10.

How no upgrade from home to pro- you will have to purchase that.

You can have windows ten on both machines the windows pro 8 will upgrade to windows 10 pro

Then you use the anytime upgrade on the other machine.

Commented:
#Jackie Mann.  You need to read what the author reported.   They have purchased windows 10 Pro upgrade license.  They installed needlessly on laptop A, which already qualified for Windows 10 Pro, and which they are not going to use anyway.  So, now they want to transfer it to the new PC which came with Windows 10 home (OEM).   There is no free Windows 10 involved.

Per the windows 10 Pro purchased license terms (see posts above)  the license is clearly transferable to another PC.   As John says above, they should go ahead with the upgrade on the new PC.  If there is any activation issue, a Microsoft phone number will appear and they will take care of it on the call.
Jackie Man IT Manager
Top Expert 2010

Commented:
@fred

This question is closed and there is no point for further discussion and my comments already explained there are a number of scenario on how an upgrade should have been made and I have made reasonable assumption therein. This question is not an exam question. For licensing question, we are not the authority to say what is correct or not unless the computer is in front of you to dig out the info.

Author

Commented:
Hi All!!

Just wanted to give u guiys an update.

Using Shaun steps in ID: 42104421, we have successfully upgraded our Windows new ultrabook that came with Windows 10 Home to Windows 10 Pro using our key from our previous laptop that was a Windows 8 Home upgraded to Windows 10 Pro two years ago.

After running Shaun steps, we added an additional step, entering our previous laptop Windows 8 Pro key and it worked! - the Windows System displays "Windows is Activated"!

Thanx again!

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