kpourbaix
asked on
Color fonts change to black when sending Email
When I send an Email message with color fonts using Outlook 2013, the fonts are all are black for the recipient - all the color is lost. This happens both with the body and my signature as well - all the fonts change to black. Font style, size, and highlighting is not affected, only the color of the fonts. However, when I reply to a message, my color fonts go through just fine. I am using HTML for both new Email and replies. This happens even when I send Email to myself. I have run the Outlook repair utility, and also created a new Email profile, but same problem. I am sure this is a simple setting, but I can't figure it out. Why do my color fonts go out as black? Thanks for your help.
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Ahh the old Evernote Add-in.. should have thought of suggesting to disable the add-ins.. that worked for another chap with Outlook issues as well :)
Good to hear you solved your problem kpourbaix.. Thanks for reporting back on what the issue was.
Cheers..
Good to hear you solved your problem kpourbaix.. Thanks for reporting back on what the issue was.
Cheers..
ASKER
Only solution that worked
As to relying to message being fine as against writing new emails screwing up, I'd suggest checking your settings as explained in this MS Article Here and also in the Article Here.
Hope that helps.