troubleshooting Question

HP ENVY 7645 printer

Avatar of jsarinana
jsarinanaFlag for United States of America asked on
Printers and ScannersHewlett Packard (HP)Windows 7
5 Comments1 Solution238 ViewsLast Modified:
Running on Windows 7
The printer works fine until I have to print in a diff program, Example I'm printing in Word and then I go to Excel or maybe on-line I cannot print I have to restart the printer. In Event Viewer I do see:

Activation context generation failed for "C:\Program Files\HP\HP ENVY 7640 series\DriverStore\Yeti\V3\amd64\hpinkinsDC11.exe". Dependent Assembly Microsoft.Windows.Common-Controls,language="*",processorArchitecture="amd64",publicKeyToken="6595b64144ccf1df",type="win32",version="6.0.0.0" could not be found. Please use sxstrace.exe for detailed diagnosis.

Any suggestions?
ASKER CERTIFIED SOLUTION
hdhondt

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