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Unable to access Public Folders after migrating from Exchange 2007 to 2013

MHPIT
MHPIT asked
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Last Modified: 2017-04-26
We just finished migrating from Exchange 2007 to 2013. All users were migrated and working normally. Public Folders were still on 2007.  We used the instructions found in the URL below to migrate the Public Folders. No errors during migration. Once we got to the part about trying the test user it failed. We couldn't find any way to go back and users are unable to view the public folders. Error in Outlook states "Cannot expand the folder. The attempt to logon to Microsoft Exchange has failed."

https://blogs.technet.microsoft.com/meamcs/2013/07/25/part-4-step-by-step-exchange-2007-to-2013-migration/

Any assistance would be greatly appreciated as we are a rural hospital and rely on these folders.
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Author

Commented:
More info. In Exchange Admin Center if I look at the Public Folder mailboxes they look fine and have the right size in use (several GB). However if I go to the Public Folders tab it says no Public Folders exist in this organization.
J SSenior Systems Administrator
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Commented:
Check you organization configuration, verify PublicFoldersLockedForMigration is False and PublicFolderMigrationComplete is True

Get-OrganizationConfig | Select pub*


Check line item 11.

https://thoughtsofanidlemind.com/2013/12/13/migration-modern-public-folders/

Author

Commented:
Get-OrganizationConfig | Select pub*

PublicFoldersLockedForMigration is False
PublicFolderMigrationComplete is True
PublicFoldersEnabled is Local
PublicComputersDetectionEnabled is False

Unable to add a Public Folder to a Favorite in OWA either. It says no public folders exist as well so it isn't just an Outlook issue.

Author

Commented:
Even though PublicFolderMigrationComplete  is True, when I run a Get-PublicFolderMigrationRequest it shows the migration as In Progress.
Senior Systems Administrator
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Commented:
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J SSenior Systems Administrator
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Commented:
You're Welcome! I'm happy your public folders are back online and working.
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