Executable file not running in Win 8.1 (Last Run on Windows 7)

Asha Kanta Sharma
Asha Kanta Sharma used Ask the Experts™
on
Hi Experts,

Need your expert guidance as to why I am getting an error message when running an executable file in Windows 8.1 but the same file ran without any error in Windows 7. Pls see the screenshot as attached below. I have tried all Windows Compatibility Options but non is working.
  to get the application run in Windows 8.1

Hope to get a solution on the above issue.

Thanks
Mr. Asha Kanta Sharma
made_ash@yahoo.co.in
+91-98642-72826
ERROR-MSG.jpg
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Geert GOracle dba
Top Expert 2009

Commented:
did you contact the software vendor ?

there could be as version check inside the app, which negates running on an other version
Distinguished Expert 2018

Commented:
This site lists the "usual suspects" for this error message: http://www.thewindowsclub.com/this-app-cant-run-on-your-pc
Asha Kanta SharmaAccountant

Author

Commented:
I can not find any Publisher Details from the properties of the Executable file and there is no details to reach the source of the Executable File.

Now what can be done ???
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Distinguished Expert 2018

Commented:
My link has 7 potential causes and workarounds for those - were all tried? Some are surely possible to try.
RaminTechnical Advisor

Commented:
Create a new local user account with admin rights, switch into it and test the program.
Is it a 16 bit app running on a 64 bit OS, or a 64 bit app running ona  32 bit OS?

Niether of those options will work. 16, 32 and 64 applications all exist, as do 32 and 64 versions of Windows 7 and 10.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Another possibility (happens to me) is that the application is simply not compatible with Windows 8 and beyond and so the application needs to be upgraded. As suggested above, contact the software manufacturer for a new version.
Top Expert 2013

Commented:
maybe it helps if you post the name of the file you try to run - then we can look for specific info
HainKurtSr. System Analyst

Commented:
try this and see if it fixes...

Disable SmartScreen

SmartScreen is a built-in Windows 10 feature designed to protect your from phishing attacks and malware. According to the reports, this feature can sometimes cause “This app can’t run on your PC” error, so it might be best that we disable it. To disable SmartScreen do the following:

Press Windows Key + S and enter smart screen. Choose Change SmartScreen settings from the list of results.
smart-screen
Go to Security section and locate Windows SmartScreen.
Click Change settings and select Do not do anything (turn off Windows SmartScreen). Click OK to save changes.
Asha Kanta SharmaAccountant

Author

Commented:
Tried all the ways as mentioned but non is working to get the program working on Windows 8.1. Probably without getting to the publisher we will not be able to find any solution. The name of the file is ILLUSION,EXE
HainKurtSr. System Analyst

Commented:
go to

https://www.virustotal.com/

upload the file and share the result...
Top Expert 2013

Commented:
that is a gimp plugin
here a site that explains the errors (scroll down a bit)  http://www.processlibrary.com/en/directory/files/illusion/3471/
Business Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018
Commented:
The application is not compatible with Windows 8. Please come back and close the question.
Asha Kanta SharmaAccountant

Author

Commented:
Thanks everyone for trying to solve the problem...Closing the Question accepting the fact that the Application simply can not be made run on Windows 8.1.
JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Thank you for following up.
Distinguished Expert 2018

Commented:
Asha, for the next time: select all solutions that were helpful. One cannot say "not compatible" out of the blue, there were steps done to decide this - and these should have been considered helpful.

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