We help IT Professionals succeed at work.

'Windows Driver Foundation' causing super internet slow in Windows 10 and disables USB Hub 3.0 functions

jana
jana asked
on
879 Views
Last Modified: 2017-05-08
This morning we noticed that when browsing the internet, it was super slow.  We checked Task Manager, we noticed the process 'Windows Driver Foundation - User-mode Driver Framework Host process' was hogging the CPU (see pix below):
 WDF process
Looking more into the task manager, notices a sereis of WDF process (see pix below):
WDF various
We tried to unload from memory but no success.  So we disabled the service.  Worked!  The internet access return as fast as before, but our USB HUB stopped working (this Hub is for our wireless Mouse/Keyboard and USB-HDMI adapter for an external monitor - tis computer only came with 1 USB 3.0).

So now we have fast internet again, but cannot use our USB Hub 3.0 (thus, no external monitor or wireless keyboard/mouse .

We did some search and found  that WDF sometimes hogs up memory when Windows  Media Player is installed.  This is a new computer so don't think we have WMP apps just what comes with Windows 10.

Question:

We need the USB Hub back, is there a work-around for this problem?
Do we need  this WDF?

Thank you in advance
Comment
Watch Question

CERTIFIED EXPERT
Distinguished Expert 2018
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
how can we identify which is which?
Qlemo"Batchelor", Developer and EE Topic Advisor
CERTIFIED EXPERT
Top Expert 2015

Commented:
You should always look into the Details tab instead of Processes. That reveals much more than what you see in Processes.

Author

Commented:
It points the actual filename of the apps, WUDFHost.exe.  We need the USB Hub back, is there a work-around for this problem?
Do we need  this WDF?
CERTIFIED EXPERT
Distinguished Expert 2019
Commented:
Unlock this solution and get a sample of our free trial.
(No credit card required)
UNLOCK SOLUTION

Author

Commented:
First thing we tried prior placing the question; no success.  The device it's a HP ultra book.

Author

Commented:
Update:

Just concluded that it's not the USB Hub or its drivers.  We also noticed that when disconnecting the USB hub, it also reflects same problem so it has to be something else.
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
can you do a system restore to a date before the foundation was installed?

here's how to start/stop it:  http://computerstepbystep.com/windows_driver_foundation_user_mode_driver_frameworkstatus_service.html

Author

Commented:
System restore is out of the question due to the data installed and worked with.  Read your link and in our initial question we already testes disabling and it worked.  The problem is we need the USB functions the USB Hub, so we need the "Windows Driver Foundation" running, as some EE stated here.  Thus, we need the USB Hub, is there a work-around for this problem?
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
system restore has nothing to do with data - so i don't understand why you can't use that

Author

Commented:
Hi,

Update:
System restore does has to do with apps installed and registries content; the reason we couldn't do a restore.  FYI, the windows foundation drivers apps was installed since the purchase of the computer.

Nevertheless, after trying you recommendation various times on ID: 42113853, regarding deleting the USB hub in error from device manager then reinstall, we decided to do just that to the WAN drivers of the computer: IT FIXED IT!

Seems the drivers of the lan adapters were outdated.  It's been 2 days and all ok.  So we will proceed close the question.

Author

Commented:
Gave cliff best answer because that was the solution (we didn't do it at the time because we asked a followup question and no answer fro cliff and for some reason we didn't update our drivers as recommended).  Gave nobus more points because kept tabs on us and actually doing the uninstall/reinstall of the usb/hub drivers made us look into the LAN possibility.

Thanx all!
CERTIFIED EXPERT
Distinguished Expert 2019

Commented:
good to know - tx forthe feedback
Unlock the solution to this question.
Thanks for using Experts Exchange.

Please provide your email to receive a sample view!

*This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

OR

Please enter a first name

Please enter a last name

8+ characters (letters, numbers, and a symbol)

By clicking, you agree to the Terms of Use and Privacy Policy.