A special purpose email host.
I run a small nonprofit organization (not quite 100 members) and I'm looking for a way to have as many as 10 of our mentors respond to questions from our members. Our annual budget is less than $2000 for everything we do. I am expecting to pay a reasonable amount for a single email account that meets the requirements below:
For privacy and other reasons I've decided not to use a private Facebook account or a general purpose "Forum" app. I do not want our members to see the inquiries or mentor responses to our other members. I would rather we pay for single email account that offers good privacy protection. In particular, I do not want to use anything related to Google or Microsoft, which will not offer the privacy protections needed.
I am thinking of:
(a) A specialty email host that will receive emailed questions from our members and have them available to any of our mentors for responding through that single email account.
(b) The email account should only accept inbound emails from a list of authorized email addresses. Anything else is sent to a spam folder,or simply blocked.
(c) I need 2 levels of permissions for using the email account: the top level (account owner) has all privileges (including adding/deleting member or mentor access and adding/deleting folders); the next level down (for the mentors) has permissions to only read and respond through the email host to emails that have been received there.
(d) The email account needs to allow simultaneous logon access by our limited number of mentors, so that our mentors do not need to use their personal email address for responding. If that is not practical, then up to 10 of our mentors would have the member email requests forwarded to the mentors' own personal email addresses.
(e) Members do not sign into the email account; they only send emails to it and receive responses from the mentors who are able to use the account.
Thank you,
For privacy and other reasons I've decided not to use a private Facebook account or a general purpose "Forum" app. I do not want our members to see the inquiries or mentor responses to our other members. I would rather we pay for single email account that offers good privacy protection. In particular, I do not want to use anything related to Google or Microsoft, which will not offer the privacy protections needed.
I am thinking of:
(a) A specialty email host that will receive emailed questions from our members and have them available to any of our mentors for responding through that single email account.
(b) The email account should only accept inbound emails from a list of authorized email addresses. Anything else is sent to a spam folder,or simply blocked.
(c) I need 2 levels of permissions for using the email account: the top level (account owner) has all privileges (including adding/deleting member or mentor access and adding/deleting folders); the next level down (for the mentors) has permissions to only read and respond through the email host to emails that have been received there.
(d) The email account needs to allow simultaneous logon access by our limited number of mentors, so that our mentors do not need to use their personal email address for responding. If that is not practical, then up to 10 of our mentors would have the member email requests forwarded to the mentors' own personal email addresses.
(e) Members do not sign into the email account; they only send emails to it and receive responses from the mentors who are able to use the account.
Thank you,
Zimbra should be a better solution, you can have it on the AWS or azure cloud with in your budget.
ASKER
All,
I don't think POP3 will address my needs, as "Some POP3 servers only allow one connection to a given mailbox at any one time, whereas IMAP allows for simultaneous access by multiple email clients." - according to: https://www.getmailbird.com/pop3-email-account/
I also prefer to use a publicly available email service that has the security and features I'm looking for (and I am willing to pay for those services).
At the following link, I found a review of 5 email services that claim to be relatively secure in comparison to those most commonly used: https://www.maketecheasier.com/secure-email-services/
Please review those services, in order to suggest how they might meet the requirements in my opening post.
Thank you in advance
I don't think POP3 will address my needs, as "Some POP3 servers only allow one connection to a given mailbox at any one time, whereas IMAP allows for simultaneous access by multiple email clients." - according to: https://www.getmailbird.com/pop3-email-account/
I also prefer to use a publicly available email service that has the security and features I'm looking for (and I am willing to pay for those services).
At the following link, I found a review of 5 email services that claim to be relatively secure in comparison to those most commonly used: https://www.maketecheasier.com/secure-email-services/
Please review those services, in order to suggest how they might meet the requirements in my opening post.
Thank you in advance
ASKER
ANUPKUMAR NAIR,
I don't know anything about Zimbra, AWS or azure cloud.
So, can you tell me how would it relate to the 5 requirements in my original posting?
I'd like to close this question soon, but I don't really have an answer I can use at this moment.
Zimbra should be a better solution, you can have it on the AWS or azure cloud with in your budget.
I don't know anything about Zimbra, AWS or azure cloud.
So, can you tell me how would it relate to the 5 requirements in my original posting?
I'd like to close this question soon, but I don't really have an answer I can use at this moment.
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ASKER
Thanks.
(You also helped to answer my unanswered question about his Zimbra.)
WS
(You also helped to answer my unanswered question about his Zimbra.)
WS
Given that you are a nonprofit organisation, I would be willing to provide you with a private POP3 email account on my domain for your organisation's use at no charge, as well as assistance in how to configure your email client to use it.
However with regards to how you administrate who has access to that email account, that would be up to you.
Let me know if that would be helpful.
Regards...
Andrew