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troubleshooting Question

unknown computers in my LAN

Avatar of RGuillermo
RGuillermoFlag for United States of America asked on
Laptops NotebooksWindows OS
12 Comments1 Solution199 ViewsLast Modified:
Hello experts, just today i started seeing two new computers in my LAN
they are totally unknown....

I want to get rid of them and turned off all laptops, and restarted the modem
But nothing they appear again

My ISP does no give us password to access to the modem... so I am waiting
for their technician to come tomorrow

But then is there any thing I can do, like removing virus or else ?
All ideas are welcome....
thank you very much!