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ms access - Helpdesk ticket system

Posted on 2017-05-03
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Last Modified: 2017-05-19
I would like to create a ticket description field on MS Access, which grab a data from other fields and create a ticket description Automatically.
1. field - PC or Wyse
2. field - Location
3. field - trouble type
4. field - extension
5. field - urgency
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Question by:Tony T
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5 Comments
 
LVL 37

Expert Comment

by:PatHartman
ID: 42119740
If you want someone to attempt to write code for you, you'll need to provide more details.  What have you tried yourself?
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Assisted Solution

by:Tony T
Tony T earned 0 total points
ID: 42120606
sorry, i would like to create calculation field.
On filemaker, they can use calculation field to create a text string like
[Field Name A] & " " &[Field Name B]
do you know how to create those field on MS Access?
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LVL 37

Assisted Solution

by:PatHartman
PatHartman earned 500 total points
ID: 42121651
The easiest place to do this is in a query.

Select fld1, fld2, fld3, [Field Name A] & " " & [Field Name B] As fldAB
From yourtable;
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Assisted Solution

by:Tony T
Tony T earned 0 total points
ID: 42122108
Thank you, Pathartman,

if i want to set new line between [Field Name B] and [Field Name C]
what symbol could I use?

[Field Name A] &" "&  [Field Name B]
[Field Name C]
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LVL 37

Accepted Solution

by:
PatHartman earned 500 total points
ID: 42122252
You can use vbCR or maybe vbCRLF but I wouldn't do this in a query.  I would do it in the report.  In fact, if you lay out the report correctly, you shouldn't even be concatenating the additional lines.  Access is able to suppress printing an entire line if it contains no data so for the typical address label with four lines - name; addr1; addr2; city & state & zip, the third line is usually suppressed.
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