?
Solved

ms access - Helpdesk ticket system

Posted on 2017-05-03
5
Medium Priority
?
222 Views
Last Modified: 2017-05-19
I would like to create a ticket description field on MS Access, which grab a data from other fields and create a ticket description Automatically.
1. field - PC or Wyse
2. field - Location
3. field - trouble type
4. field - extension
5. field - urgency
0
Comment
Question by:Hiroyuki Tamura
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 39

Expert Comment

by:PatHartman
ID: 42119740
If you want someone to attempt to write code for you, you'll need to provide more details.  What have you tried yourself?
0
 

Assisted Solution

by:Hiroyuki Tamura
Hiroyuki Tamura earned 0 total points
ID: 42120606
sorry, i would like to create calculation field.
On filemaker, they can use calculation field to create a text string like
[Field Name A] & " " &[Field Name B]
do you know how to create those field on MS Access?
0
 
LVL 39

Assisted Solution

by:PatHartman
PatHartman earned 2000 total points
ID: 42121651
The easiest place to do this is in a query.

Select fld1, fld2, fld3, [Field Name A] & " " & [Field Name B] As fldAB
From yourtable;
0
 

Assisted Solution

by:Hiroyuki Tamura
Hiroyuki Tamura earned 0 total points
ID: 42122108
Thank you, Pathartman,

if i want to set new line between [Field Name B] and [Field Name C]
what symbol could I use?

[Field Name A] &" "&  [Field Name B]
[Field Name C]
0
 
LVL 39

Accepted Solution

by:
PatHartman earned 2000 total points
ID: 42122252
You can use vbCR or maybe vbCRLF but I wouldn't do this in a query.  I would do it in the report.  In fact, if you lay out the report correctly, you shouldn't even be concatenating the additional lines.  Access is able to suppress printing an entire line if it contains no data so for the typical address label with four lines - name; addr1; addr2; city & state & zip, the third line is usually suppressed.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Access developers frequently have requirements to interact with Excel (import from or output to) in their applications.  You might be able to accomplish this with the TransferSpreadsheet and OutputTo methods, but in this series of articles I will di…
Instead of error trapping or hard-coding for non-updateable fields when using QODBC, let VBA automatically disable them when forms open. This way, users can view but not change the data. Part 1 explained how to use schema tables to do this. Part 2 h…
With Microsoft Access, learn how to start a database in different ways and produce different start-up actions allowing you to use a single database to perform multiple tasks. Specify a start-up form through options: Specify an Autoexec macro: Us…
Access reports are powerful and flexible. Learn how to create a query and then a grouped report using the wizard. Modify the report design after the wizard is done to make it look better. There will be another video to explain how to put the final p…

649 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question