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export live mail to a windows 10 machine

thedslguy
thedslguy asked
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Last Modified: 2017-06-11
Hello Experts

I have a client whose Windows 7 laptop failed (System board).  I got his new computer (Windows 10) and he can't get email.  Microsoft doesn't offer an email program and Live Mail can no longer be downloaded.

Any ideas how to get that  data onto his new machine and make it usable?

I can access his data on the old hard drive, but I can;t  use an export command as I don't have an email client that will work with Windows Live data.

Thanks

thedslguy
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
You can export the email to a PST File or convert it to a PST file and then use Office / Outlook for email. I have converted Live Mail to Outlook and it works.

https://support.microsoft.com/en-us/help/980534/export-windows-live-mail-email,-contacts,-and-calendar-data-to-outlook
thedslguyComputer and Network Consultant

Author

Commented:
Hello again, John Hurst!

I appreciate the quick response.  However, the first step given in the link is to open Live Mail.  The laptop doesn't function so I can't open Live Mail.

Is there another way?

Thanks

teg
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Shaun VermaakSenior Consultant
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Commented:
Think Thunderbird required Windows Live Mail to be installed to use its APIs but worth trying first
Clark KentSoftware Engineer cum Blogger
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JohnBusiness Consultant (Owner)
Most Valuable Expert 2012
Expert of the Year 2018

Commented:
Answers provided to retrieve Live Mail
thedslguyComputer and Network Consultant

Author

Commented:
Just so everyone knows, I still haven't resolved this issue.

I was able to get the mail from the old hard drive and gave it to the customer.  Since then I have been unable to reach him and continue.  I apologize if I tried anyone's patience.

Thank you for closing the question.  If I need further assistance, I'll open a new question.

thedslguy
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