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Christopher KilmerFlag for United States of America

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Outlook 2016 not displaying signature image.

Hello everyone,

I've been researching this all day and so far no solution offered on the Internet has worked.  We have implemented a Signature Management solution from CodeTwo to handle our user's signatures.  It works great for our Office 365 Webmail, but our local install of Outlook 2016 is not cooperating.  The signature is updated with whatever changes are made in the CodeTwo admin program, but in the place of the signature image, I simply see a red X and the text 'The picture can't be displayed'.

1. I've tried using both an image accessible via http URL (This is the one that works for our Office 365 Webmail).
2. I've tried using a UNC path to a shared folder on our network.  This works within the CodeTwo Admin signature editor
       - but when viewed in Outlook, I just see the red x and the text 'The picture can't be displayed'.
3. I've added the registry entry "HKCU/Software/microsoft/office/16/outlook/options/mail"  -> "Send Pictures With Document"  -> value set
      - to 1.
4.  I've ensured my Office 365 software is on the current update.  I'm on version ->  1703 Build 7967.2139


Any ideas?
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jmac44
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Hello Dear,

You can take help form the blog http://www.freeviewer.org/blog/signature-images-not-sending-in-outlook-2013.html

Thanks & Regards
Edwin Hoffer
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ASKER

The issue resolved itself overnight due to changes I had made that had not trickled into place before I posed my question here on the Exchange.