troubleshooting Question

AMD A8-7600 Graphics Not Detected Windows 7

Avatar of Scott Thompson
Scott ThompsonFlag for United States of America asked on
Windows OSWindows 7* graphics card* APU* AMD
23 Comments2 Solutions514 ViewsLast Modified:
We upgraded a customer's processor to an AMD A8-7600 APU with R7 Graphics, and now he can't play solitaire.  It also says there is not a compatible Direct 3D video card for the screensaver and we cannot complete the Windows Experience Index.

I have uninstalled all the AMD drivers, and downloaded the latest from, including the APU drivers and chipset drivers for Windows 7 64-bit, but this does not help.  As far as I can see, the drivers are installed fine, but Windows 7 does not know what to do with them.  Please assist! :)

No Simple Games Allowed
Edward Pamias
Team Lead

Our community of experts have been thoroughly vetted for their expertise and industry experience.

Top Expert 2016

The Distinguished Expert awards are presented to the top veteran and rookie experts to earn the most points in the top 50 topics.

Join our community to see this answer!
Unlock 2 Answers and 23 Comments.
Start Free Trial
Learn from the best

Network and collaborate with thousands of CTOs, CISOs, and IT Pros rooting for you and your success.

Andrew Hancock - VMware vExpert
See if this solution works for you by signing up for a 7 day free trial.
Unlock 2 Answers and 23 Comments.
Try for 7 days

”The time we save is the biggest benefit of E-E to our team. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange.

-Mike Kapnisakis, Warner Bros