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Print spooler is crashing on Our 2012 r2 print server
I am looking into an issue where our print spooler on our print server appears to be crashing which is preventing our users from being able to print.
I have investigated the event logs and found some errors(event 1000, application Error) that link related to .wer dump file (attached) There are a lot of dump file from the last few days which is when the issue started.
Any help would appricated
event-log.txt
dump-file.txt
I have investigated the event logs and found some errors(event 1000, application Error) that link related to .wer dump file (attached) There are a lot of dump file from the last few days which is when the issue started.
Any help would appricated
event-log.txt
dump-file.txt
ASKER CERTIFIED SOLUTION
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Then enabling printer driver isolation may be the quickest solution.
SOLUTION
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ASKER
Hi.
Solution for me was to disable SNMP Status on the printer. oN review the print spooler only crashed once. subsequent problems where caused by the printer showing as "offline" on the server.
Thanks for help.
Solution for me was to disable SNMP Status on the printer. oN review the print spooler only crashed once. subsequent problems where caused by the printer showing as "offline" on the server.
Thanks for help.
ASKER
Hi.
Solution for me was to disable SNMP Status on the printer. oN review the print spooler only crashed once. subsequent problems where caused by the printer showing as "offline" on the server.
Thanks for help.
Solution for me was to disable SNMP Status on the printer. oN review the print spooler only crashed once. subsequent problems where caused by the printer showing as "offline" on the server.
Thanks for help.
ASKER
No, new printer added. Last printer was added a few months ago.
I have check to see if there has been any recently driver updates but no.
LogMeIn is installed on the server but has been for the past year.
No new LogMeIn admins or RDP users added recently.
No one connecting to the server has had anew client computer or printer assigned.
Thanks