Dell Precision T3600 TPM not found randomly
Domain oriented PC has been encrypted with Bitlocker for the past year and now all of a sudden the bitlocker prompt came up. Suspended the bitlocker and restarted to clear the bitlocker prompt during startup, and now when I try to re-enable bitlocker, I get prompted with "Wizard initialization has failed" One or more bitlocker key protectors are required you cannot delete the last key on this drive. When I try to check the TPM in the BIOS, it is completely missing. What would cause this and how can I fix it? I have also downgraded the BIOS and re-flashed it and nothing changes.
Somebody must have disassembled your laptop and will have stolen the TPM ;-)
Please look into Dell's manual where to find it in the bios - I don't think it is missing all of a sudden.
Please look into Dell's manual where to find it in the bios - I don't think it is missing all of a sudden.
ASKER
Problem with that is the desktop went out of warranty in 2015 so Dell support is no help.
As a last hope, you could try re-flashing the BIOS and resetting it to factory defaults.
It may be worth a shot to at least contact Dell. Expired warranty or not, they should be able to assist you a little better than here.
It may be worth a shot to at least contact Dell. Expired warranty or not, they should be able to assist you a little better than here.
If the TPM which are used to encrypt the hard drive is missing, it is unlikely that a replacement of motherboard will help as no two TPM chips are the same.
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Here is one of many threads on Dell's community forums reporting the issue: http://en.community.dell.c