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Se Lai asked on

Windows Server 2008 R2 Stuck in black screen

Installed windows updates and reboot the server, since that it stuck in black screen, i tried in safe mode and normal or any other it stuck in black screen(on logon screen). i tried to repair with startrep.exe didnt work and other would around but no luck.

Regards
Windows OSWindows Server 2008

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Se Lai

8/22/2022 - Mon
Shahnawaz Ahmed

Hi Se Li,
Are you willing to connect remote registry of the server from any other server and check if HKEY_CURRENT_USER\CONTROL PANEL\COLORS   has all the values present?
aravind anche

try restore it should work
ASKER
Se Lai

I cannot remote the server either,
yes i have restore option but we don't have backup.

regards
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William Peck
ASKER
Se Lai

I checked the colors from recovery option and saw all registries are all there...
Shahnawaz Ahmed

What about LKGC ?
ASKER
Se Lai

I used that too, even all options on SAfe mode but still on that black screen,. with mouse cursor only
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aravind anche

if it is a VM
Create a new VM, promot to DC, transfer the roles, and remove the old DC from AD.

https://www.experts-exchange.com/questions/27983344/Windows-Server-2008-R2-in-VM-does-not-start-black-screen-with-cursor.html
ASKER
Se Lai

Its a physical  machine and file server.
Wayne88

What's the exact message on the screen?  Screenshot if possible.  Thanks.
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fblack61
ASKER
Se Lai

There is no message on the screen. only black screen with a mouse cursor.
aravind anche

Can you open command prompt by pressing F8?
aravind anche

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ASKER
Se Lai

yes i did this, i already mentioned in my question(Startrep.exe).

Regards
aravind anche

can you run sfc /scannow and see any errors?
aravind anche

Try to run Startup Repair with Installation CD/DVD
1.       Insert the installation disc.
2.       Restart the computer from CD/DVD.
3.       Set your language preference, and then click Next.
4.       Click Repair your computer.
5.       In the System Recovery Options dialog box, click the operating system that you want to repair, and then click Next.
6.       In the System Recovery Options menu, click Startup Repair to start the repair process.
7.       When the repair process is complete, click Finish.
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James Murphy
ASKER
Se Lai

I have three options only: System Image recovery, Windows memory and command prompt
aravind anche

run SFC /scannow in command prompt
ASKER
Se Lai

Please check this.. i reboot the system many times but same message and for sfc /scannow too..
win2008r2.JPG
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aravind anche

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ASKER
Se Lai

There was, delete and now ran the command but still on first screen, beginning system scan. this process will take some time.
aravind anche

yes it will take some time
ASKER
Se Lai

Removing Pending.xml fixed the problem... after a reboot server is back to normal.. Thank you..
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