Lars Clausen
asked on
Disabeld users still apear in Skype For Business
Hi
A customer has a Skype For Business setup, running on Office365 with On-Premiss Exchange server. We have a issue with disabled users who still appers in Skype for business contacts with a "presence unknown"
We have enabled "hide from address list" in Exchange admin module
In AD atribute editor msExchHideFromAddressLists = True
Deleted cached files in C:\Users\username\AppData\ Local\Micr osoft\Offi ce\16.0\Ly nc\sip_use rname@cont oso.com
Deleted everything in C:\Users\USERNAME\AppData\ Local\Micr osoft\Offi ce\16.0\Ly nc
Deleted everything in the tracing folder C:\Users\USERNAME\AppData\ Local\Micr osoft\Offi ce\16.0\Ly nc\Tracing
Nothing works, the disabled users still appear in the contactlist in Skype
Any thoughts?
Kind regards
Lars
A customer has a Skype For Business setup, running on Office365 with On-Premiss Exchange server. We have a issue with disabled users who still appers in Skype for business contacts with a "presence unknown"
We have enabled "hide from address list" in Exchange admin module
In AD atribute editor msExchHideFromAddressLists
Deleted cached files in C:\Users\username\AppData\
Deleted everything in C:\Users\USERNAME\AppData\
Deleted everything in the tracing folder C:\Users\USERNAME\AppData\
Nothing works, the disabled users still appear in the contactlist in Skype
Any thoughts?
Kind regards
Lars
Remove the sip addresses from the account, that should then remove them from skype for business
ASKER
From the Attribute editor? under msRTCSIP none of the attributes are set
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ASKER
That was it, the user had manually added the contact in her Outlook, and Outlook then synced the contact into Skype