<div>
Can you resolve DNS queries externally?
</div>


<div>
No required troubleshooting steps were given
</div>


No required troubleshooting steps were given

<div>
<div class="content wysiwyg-content">
System: windows 10<br />
<br />
<br />
After running windows update i can ping internal and external Ipaddress but kant access any internet pages or internal shares<br />
<br />
<br />
- Checked Windows Firewall<br />
- Disabled the firewall<br />
<br />
No luck<br />
Run the command Netsh<br />
<br />
- Netsh int ip reset reset<br />
- Netsh int tcp set heuristics disbled <br />
- Netsh int tcp set global autotuninglevel=disabled <br />
- Netsh int tcp set global rss=enabled<br />
<br />
No luck <br />
<br />
- Run the command Netsh<br />
<br />
- Netsh winsock reset<br />
<br />
No luck<br />
<br />
- Ipconfig /release<br />
- ipconfig /renew<br />
- ipconfig /flushdns<br />
<br />
no luck<br />
Installed telnet and telnet the port neth 127.0.0.1 3389 <br />
commands successvol<br />
<br />
issue still there any help or idees will be appreciated
</div>
</div>


System: windows 10


After running windows update i can ping internal and external Ipaddress but kant access any internet pages or internal shares


- Checked Windows Firewall
- Disabled the firewall

No luck
Run the command Netsh

- Netsh int ip reset reset
- Netsh int tcp set heuristics disbled 
- Netsh int tcp set global autotuninglevel=disabled 
- Netsh int tcp set global rss=enabled

No luck 

- Run the command Netsh

- Netsh winsock reset

No luck

- Ipconfig /release
- ipconfig /renew
- ipconfig /flushdns

no luck
Installed telnet and telnet the port neth 127.0.0.1 3389 
commands successvol

issue still there any help or idees will be appreciated

Can ping internal and external address via ip and dns name but have no internet access and can't connect to internal shares

Windows 10 is a personal computer operating system featuring the "universal application architecture" (UAP); apps can be designed to run across multiple devices with nearly identical code, including PCs, tablets, smartphones, embedded systems, Xbox One, Surface Hub and HoloLens. Windows 10 also includes a virtual desktop system, a window and desktop management feature called Task View, the Microsoft Edge web browser, support for fingerprint and face recognition login, voice-based search (Cortana), new security features for enterprise environments, and DirectX 12 and WDDM 2.0 to improve the operating system's graphics capabilities for games.

Windows 10

This topic area includes legacy versions of Windows prior to Windows 2000: Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions including Windows Mobile.

Windows OS

Transmission Control Protocol/Internet Protocol (TCP/IP) is the set of networking protocols that define end-to-end connectivity specifying how data should be packeted, addressed, transmitted, routed and received at the destination. This functionality is organized into four abstraction layers which are used to sort all related protocols according to the scope of networking involved.