i have looked everywhere and tried everything i could find on here, various other sites and google support forum...with no success.
1. when downloading chrome, the file saves. i click to run/install...sometimes it will ask me to verify changes to hd, but most of the time nothing.
2. i decided to do a clean install of win10...i download the tool, accept their t & c, select keep nothing...the preparing a few things box opens like its beginning & then nothing...just closes & nothing else happens.
3. i started with trying to reset by going to settings recovery & selected keep my files it ran about 15 minutes and then told me there was a problem and nothing was changed...