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Citrix netscaler not resolving external dns request

Version NS11.1 51.26.nc

Hello,

We are in the implementation phase of the netscaler vpn solution and we have found the session establishes successfully. During the session internal DNS is able to resolve to the internal DNS server however not within the defined scope is unable to resolve. For example  O365 which is an external resource.

We do not  have split tunneling disabled and need this function disabled. We do have internal DNS servers and 8.8.8.8 has ns servers in the netscaler network configuration .

Any ideas are appreciated
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Dirk Kotte
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enough hints to solve the problem