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HP CP5225dn 41.0BB8 erros in error history
I'm seeing several 41.0BB8 errors in the log history for a CP5225dn printer. Some non-specific complaints from users. I'm not seeing any reference to this specific error code. Anyone know what this means? Printer firmware up to date. Thanks for any info.
ASKER
Thanks, I was hoping for something specific to that error code.
Can you include a screenshot or picture of the print logs that show that error code?
ASKER
Thanks for everyone's input. error was misreported unfortunately, actually 41.3000 which is a paper size mismatch. not sure why two different CP5225dn units are seeing this error. Will check paper tray setup.
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ASKER
Thanks!
2. Replace the laser scanner.
3. Replace the engine controller board
Source:
https://www.printertechs.com/printer-troubleshooting/hp-error-codes/192-numeric-error-codes-20-49-hp-laserjet