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bsd23

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HP CP5225dn 41.0BB8 erros in error history

I'm seeing several 41.0BB8 errors in the log history for a CP5225dn printer.  Some non-specific complaints from users.  I'm not seeing any reference to this specific error code.  Anyone know what this means?  Printer firmware up to date.  Thanks for any info.
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Ramin

1. Reseat the connections to the laser scanner and then to the engine controller board.
2. Replace the laser scanner.
3. Replace the engine controller board

Source:
https://www.printertechs.com/printer-troubleshooting/hp-error-codes/192-numeric-error-codes-20-49-hp-laserjet
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ASKER

Thanks, I was hoping for something specific to that error code.
Can you include a screenshot or picture of the print logs that show that error code?
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ASKER

Thanks for everyone's input.  error was misreported unfortunately, actually 41.3000 which is a paper size mismatch.  not sure why two different CP5225dn units are seeing this error.  Will check paper tray setup.
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Spike99
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ASKER

Thanks!