asked on

Server 2003 after Wanna Cry patch KB4012598

Can get services to start due to dependencies - workstation. Browser works, just no network resources or RPC. Workstation service is stopped. Netlogon service is stopped - all throw relative errors when clicking on start.

Workstation error: Could not start the workstation service on Local computer. ERROR:1075 The dependency services does not exist or has been marked for deletion. Have exhausted reg edits suggestions - no results - about to resort to 'last known good.'

Thanks in advance

MM

Adam Brown

Have you rebooted since applying the patch? That's a requirement.

Seth Simmons

i would also look at uninstalling the update; something in your environment might have caused the network stack to break
might also considering restoring from backup (you do have one, right?)

Missy Morrison

ASKER

@Adam Brown, yes a reboot was necessary and performed. No changes are realized without a reboot.

@Seth Simmons, have uninstalled the patch. and yes to the 'gotcha' question about backups. I have one.

Microsoft posted a 'hotfix' for this problem, others have experienced this issue, but there are few different variables. The 'hotifx' available from Microsoft is for x64. Have you guys seen one for x86?

Thanks for your suggestions.

Dmitri Farafontov

There is a x86 version of the patch too

Windows6.0-KB4012598-x86.msu
http://download.windowsupdate.com/c/csa/csa/secu/2017/02/windowsserver2003-kb4012598-x86-custom-enu_f617caf6e7ee6f43abe4b386cb1d26b3318693cf.exe

SHA1
13E9B3D77BA5599764C296075A796C16A85C745C
SHA256
FC7F28A72C117C2A8ECE5916532048C8BF3379C86386348C24319EAC2C6B23C8

Missy Morrison

ASKER

@Dmitri Farafontov I was able to obtain the initial patch for x86 as you noted above. However, it did break RPC, Netlogon and Workstation. The 'hotfix' that came after that to fix these issues is only for x64. At least that is all I have found.

Dmitri Farafontov

Do you have the KB article for it?

Missy Morrison

ASKER

Yes

Natty Greg

I would reimage and start over

Missy Morrison

ASKER

I am being prompted by email to accept a solution or close the request. Unfortunately, there is not yet a solution to accept that has not been done before requesting help. I am not reimaging. Looking to reboot to a 'last known good'.

Additionally, Microsoft has been sloppy in sending the 'hotfix' for x86. If anyone notices, the available hotfix titled to be applicable for x86, download, it is for x64. No Go. Thanks Microsoft.

But I did get spammed by EE during this process. EE Support was ready to respond and did. Thanks for that.

Thanks contributors from EE. Your participation is appreciated. Must close this submission unresolved.

Good day to all,
Missy Morrison

ASKER CERTIFIED SOLUTION

Dmitri Farafontov

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Dmitri Farafontov

Opening this up to Microsoft and asking them if they can release a patch is probably best course of action now.