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Michel Lafleur

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Iphone new exchange 2016

Hello ,

I have new Exchange 2016 on windows 2016 , it's a new installation domain .  Exchange , Owa and outlook work fine , when I config my Iphone I see the green check...but when I go in my application "mail" cannot get email connection to server failed ...


please help me....


Thanks
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Satish Auti
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Avatar of Michel Lafleur
Michel Lafleur

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Nope I already check this before...do I need to add something in receive connector? and the port I have to open in firewall is only 25?
Hi Michel,

Please follow these steps:

1) Go "Settings"
2) Then navigate to "Mail"
3) Select your Exchange account
4) Input all information but leave the "Domain" field blank
Your settings page should look similar to this image: User generated image5) Tap "Next"
6) Give it a minute to start pulling email down from the server

I hope this helps.
No I did this before... I did a few installation and migration , and it's a first time I have this problem...seem like a security problem...
Goto exrca.com and do the Active sync test. Share the result, what error you are getting.
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Ryan Godbey

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Thank you the problem was the AD user permission inheritable....


I appreciate your help
thanks you...
Very welcome - glad you got it resolved.