Wordpress site on Godaddy hosting server
Hello I have an hosted account with Go daddy with several websites, one of my sites got hit with some malware and normally I just log into the server and restore one of the 30 day backups but I just found out Go Daddy no longer does the 30 day backups of the hosting server so now my dilemma redo the site or fix the malware issue which I never have done, and go daddy is not assisting much with the problem .... Any suggestions
Paul Sauvé
you may have to hire someone to fix the malware issue for you
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Cam I assume malware cleaning is not as easy as running malwarebytes on a pc to remove? Is this type of job expensive ?
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When the website is accessed it goes to a blank white screen. the wp admin page shows up white as well so I can not login to wp. What else can be done that does not involve access to wp backend?
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I have tried to enable debug in wp_config but the site is still coming up a blank white page. any suggestions?
Install a second WordPress site, same version and replace all admin folders (not wp_config etc.). When you can get into Admin, disable all plugins
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I enabled WP_DEBUG but it did not create a debug.log file so I created it manually and set permissions to 777. however it is still not logging anything in the debug.log file.
this is what I typed in the wp-config.php:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
What could be wrong?
this is what I typed in the wp-config.php:
define('WP_DEBUG', true);
define('WP_DEBUG_LOG', true);
What could be wrong?
In your shoes I would just redo the site. But also, I would try to make sure to have the latest version of WP, and be sure to secure it properly. I watch phishing emails all the time that point to pages created on hacked WordPress sites.
@Deerek11, best to open a new question about getting your debug.log file working, as this is a new topic + might take a bit to work through.
Likely someone can help you get your logging working quickly.
Likely someone can help you get your logging working quickly.