Jamie Garroch (MVP)
asked on
PowerPoint 2016 (PC) animation pane glitching, unresponsive and moving wrong items
For some months I've faced this issue but it's got to the point where I need to do something about it as it's killing my productivity.
When working on a project, at some random point, the Animation Pane starts to behave in a very abnormal way. These are the three symptoms I'm seeing:
1. There is a lag, measured in seconds, before the pane refreshed after changing the selected animation effect (clicking it) in the animation pane and sometimes the click appears to be completely ignored.
2. When moving the mouse up and down the list of animation effects in the animation pane, the little yellow tool tip rapidly flashes, at such a fast rate it's impossible to read.
3. The worst one : when selecting one or more effects in the animation pane and then moving it/them, the adjacent effect is moved instead!
I tried to use SnagIt:mac to capture these effects in my VM that's running PowerPoint 2016(PC) but it kept crashing!
The issues disappear temporarily after restarting PowerPoint and then appear again at some time later.
Anyone seen this and know how to fix it?
When working on a project, at some random point, the Animation Pane starts to behave in a very abnormal way. These are the three symptoms I'm seeing:
1. There is a lag, measured in seconds, before the pane refreshed after changing the selected animation effect (clicking it) in the animation pane and sometimes the click appears to be completely ignored.
2. When moving the mouse up and down the list of animation effects in the animation pane, the little yellow tool tip rapidly flashes, at such a fast rate it's impossible to read.
3. The worst one : when selecting one or more effects in the animation pane and then moving it/them, the adjacent effect is moved instead!
I tried to use SnagIt:mac to capture these effects in my VM that's running PowerPoint 2016(PC) but it kept crashing!
The issues disappear temporarily after restarting PowerPoint and then appear again at some time later.
Anyone seen this and know how to fix it?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Hardware acceleration offloads the graphical rendering tasks on to the GPU. The intention is to spread the processing load and (with a capable GPU) provide a smoother/quicker experience. However with visual performance errors in Office; I sometimes toggle this to see what behaviour is noticed when all processes run through the CPU. Probably not the best explanation but this is roughly the idea :)
ASKER
I've started with one change for now, disabling the first of the hardware graphics acceleration options (what does that do inside a VM?).