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DaveWWWFlag for Canada

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Website chat software recommendations?

I have a customer who wants to add a live chat feature to their web site (I think mostly for people who are having technical issues, or questions about enrolling in their courses, etc.)  Compatibility with various browsers would be a plus too.

Anyone have particular chat software/function that they recommend?

Thanks.
Dave
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masnrock
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I've dealt with Bomgar as a client receiving support, never had issues. You could also look at Capterra. Obviously, I'm naming commericial solutions, but there are a lot of options out there.
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ASKER

I think my client needs to be able to chat only - not take over PCs etc., and from looking at their website it looks like their product is more of a tech support rather than sales chat product. Is that how you see it?
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masnrock
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Thanks - I've passed some suggestions along to my client. Did check out Bomgar - they seemed interested.