Jim White
asked on
Quickbooks register missing after upgrade for 2013 to 2014.
I know, Quickbooks might be easier, but the wait will kill you.
Just updated a customer from Qbooks 2013 to 2014. Everything went great. One problem. Their checkbook register has defaulted back to a starting entry of 03/01/15. I backed up everything (and made spares of those). I captured the .QBW and the .QBB's going back a year (most current today). I did the restore of the company file and that works fine, but the checkbook register is as I mentioned earlier.
What am I missing?
Just updated a customer from Qbooks 2013 to 2014. Everything went great. One problem. Their checkbook register has defaulted back to a starting entry of 03/01/15. I backed up everything (and made spares of those). I captured the .QBW and the .QBB's going back a year (most current today). I did the restore of the company file and that works fine, but the checkbook register is as I mentioned earlier.
What am I missing?
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If nothing is there after Rebuild, you will have to restore the transactions from a backup source. I am not sure why the transactions would have disappeared from a good file.
ASKER
OK. I'll try an older backup. Thanks. I'll let you know how it works out.
ASKER
Hi John. I found an older backup, used that and did as you instructed. Everything worked out great. Thanks for the assist.
You are very welcome and I was most happy to help you. Good luck with QB going forward.
ASKER
I copied the file down and did as you suggest, but the checkbook (only 1 bank on file) is still has the last transaction as 03/01/15. Any other ideas?
Thanks,
Jim