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Jim WhiteFlag for United States of America

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Quickbooks register missing after upgrade for 2013 to 2014.

I know, Quickbooks might be easier, but the wait will kill you.

Just updated a customer from Qbooks 2013 to 2014.  Everything went great.  One problem.  Their checkbook register has defaulted back to a starting entry of 03/01/15.  I backed up everything (and made spares of those).  I captured the .QBW and the .QBB's going back a year (most current today).  I did the restore of the company file and that works fine, but the checkbook register is as I mentioned earlier.

What am I missing?
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Hi John,
I copied the file down and did as you suggest, but the checkbook (only 1 bank on file) is still has the last transaction as 03/01/15.  Any other ideas?

Thanks,
Jim
If nothing is there after Rebuild, you will have to restore the transactions from a backup source. I am not sure why the transactions would have disappeared from a good file.
OK.  I'll try an older backup.  Thanks.  I'll let you know how it works out.
Hi John.  I found an older backup, used that and did as you instructed.  Everything worked out great.  Thanks for the assist.
You are very welcome and I was most happy to help you. Good luck with QB going forward.