TMGpro01
asked on
Avaya 5620D01A-2001 VPN Phone Issues
I have the above phone trying to VPN with a Dell SonicWall TZ400. When I put in the VPN information, listed below, the phone fails and gives me error codes that Phase 2 no response. I will list the three error codes I also see, if anyone can point me in the right direction.
SonicWALL
SonicWall VPN Settings:
Policy Type: Tunnel Interface
Authentication Method: IKE using Preshared Secret
IPsec Primary Gateway Name or Address: 0.0.0.0
IKE Authentication:
Local IKE ID: Domain Name
Peer IKE ID: Domain Name
IKE (Phase 1) Proposal:
Exchange: Aggressive Mod
DH Group: 2
Encryption: 3DES
Authentication: SHA1
Life Time: 28800
IPsec (Phase 2) Proposal:
Protocol: ESp
Encryption: 3DES
Authentication: SHA1
Enable Perfect Forward Secrecy: Checked
DH Group: 2
Life time: 28800
In advanced tab, the only thing checked is Keep Alive.
PHONE
Server: 50.XX.XX.209
IKE ID: VPNPhone
PSK: *****
IKE Parameters: DH2-3DES-SHA1
IPSEC Parameters: DH2-3DES-SHA1
VPN Start Mode: Boot
Password Type: N/A
Encapsulation: RFC
IKE Parameters: DH2-3DES-SHA1
IPSEC Parameters: DH2-3DES-SHA1
Copy TOS: No
File Srvr: Blank
QTest: Disable
Connectivity Check: Never
Errors
1/3
IKE Phase1 received notify
Error Code: 3997698:18
Module: NOTIFY:305
2/3
IKE Phase2 no response
Error code: 397700:0
Module: IKMPD:353
3/3
IKE Phase2 no response
Error code: 3997700:0
Module: IKECFG:1184
SonicWALL
SonicWall VPN Settings:
Policy Type: Tunnel Interface
Authentication Method: IKE using Preshared Secret
IPsec Primary Gateway Name or Address: 0.0.0.0
IKE Authentication:
Local IKE ID: Domain Name
Peer IKE ID: Domain Name
IKE (Phase 1) Proposal:
Exchange: Aggressive Mod
DH Group: 2
Encryption: 3DES
Authentication: SHA1
Life Time: 28800
IPsec (Phase 2) Proposal:
Protocol: ESp
Encryption: 3DES
Authentication: SHA1
Enable Perfect Forward Secrecy: Checked
DH Group: 2
Life time: 28800
In advanced tab, the only thing checked is Keep Alive.
PHONE
Server: 50.XX.XX.209
IKE ID: VPNPhone
PSK: *****
IKE Parameters: DH2-3DES-SHA1
IPSEC Parameters: DH2-3DES-SHA1
VPN Start Mode: Boot
Password Type: N/A
Encapsulation: RFC
IKE Parameters: DH2-3DES-SHA1
IPSEC Parameters: DH2-3DES-SHA1
Copy TOS: No
File Srvr: Blank
QTest: Disable
Connectivity Check: Never
Errors
1/3
IKE Phase1 received notify
Error Code: 3997698:18
Module: NOTIFY:305
2/3
IKE Phase2 no response
Error code: 397700:0
Module: IKMPD:353
3/3
IKE Phase2 no response
Error code: 3997700:0
Module: IKECFG:1184
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER