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Problem open Quick Books on second computer

Posted on 2017-06-02
Medium Priority
Last Modified: 2017-06-06
I have Quick books 2014 and need to have it on 2 computers. It opens find on the first computer but on the second computer it wants to change the password every time we login. How do I get around this problem? I have it set to multiple users. Both computer are windows 10.
Thank you.
Question by:jodyreid
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Accepted Solution

Andrew Leniart earned 2000 total points
ID: 42161063
I'm currently using Reckon Accounts 2015 (Aussie version of QuickBooks) but the process was pretty much the same with previous QB versions.

  • First off, you'll need two licenses (or seats) 1 for each computer QB is installed on
  • Ensure you are accessing the QBW file via a mapped network drive on the second computer, not a \\ unc path
  • Finally, make sure both computers have their own QB login accounts and passwords. Configure this on the computer hosting the QBW file. I'm assuming a File Server is not involved in the mix here.

Assuming you've installed QB correctly for a multi user environment, that should be all there is to it. Let us know if you need additional assistance.

Hope that's helpful.

Author Closing Comment

ID: 42165112
Thank you

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