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QuickBooks Unable to loccate PDF Viewer

Hi Experts,

I need to access a previous Sales Tax report, but when I do, I get the attached.

I don't understand why, because I have Adobe Acrobat Reader DC, File Version 17.009.20044.25828 installed on my Win 7 and use it daily.  Whats wrong?

Any help is  appreciated.
APD Toronto
APD Toronto
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1 Solution
AnonymousBusiness Consultant (Owner)Commented:
QuickBooks has its own built-in PDF viewer and that is what it uses. If the report is there, and not viewable., two things:

1. Repair QuickBooks (Control Panel, Programs and Features).

2. If that does not work, copy the database down to a local PC, verify and rebuild the database and restore it to the server location.
APD TorontoAuthor Commented:
It did not work, but I switched to QBO and they are helping me. Thank you though.
AnonymousBusiness Consultant (Owner)Commented:
Thanks for the update and I was happy to assist you I was just getting prior Sales Tax reports myself today.
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