After Transferring myDomain from oldHost to newHost. How can outlook get olddomain emails?
We will be transferring our domain from oldHost to BlueHost.
oldhost IP is 169.*.*.28, The old mail server has 12 accounts like help@myDomain.com
newHost IP is 108.*.*.57. The new mail server already has the same 12 accounts with the exact same names (e.g. help@myDomain.com)
I want to be sure that we see all email sent to us during the transfer propagation period.
What is the best way to do this?
-------------- here are some more details --------------------------
oldHost and newHost only host email. (they offer web hosting but this question is not related to that offering).
12 clients with office 2010 or 2013 running under windows 9 or windows 10. (Not using exchange or anything like that))
Both oldHost and newHost recommend the same Outlook account settings:
incoming email server is mail.mydomain.com on port 110 (no ssl)
Outgoing email server is mail.mydomain.com on port 25 (no encryption)
and so on for Name, User Id, Email Address, password etc.
Let's say that at 6:00 pm Monday I give newHost the EPP unlock code and the "A" record is changed to 108.*.*.57
At 6:01, my friend in china sends an email to rberke@mydomain.com. That email will "accidentally" go to 169.*.*.28 because the IP address will not propagate to China very quickly.
For the next few hours there will be fewer and fewer accidents, and eventually all email will got 108.*.*.57
How can I modify my Windows 10 Outlook 2010 client profile to allow downloads of BOTH oldHost and newHost emails.
Each client computer already has 1 outlook account like
name:"Joe doe" userid "Joe.doe" email:joe@myDomain.com incoming server: mail.mydomain.com
I plan on cloning it to be
name:"Joe doe accidents" userid "Joe.doe" email:joe@myDomain.com. incoming server: something??.myDomain.com
I know that "Joe Doe" will automatically start pulling from newHost sometime soon after the transfer.
I now I must change something else so the incoming email server for the joe doe accidents account. so that it continue to get the old account. What is it ???
The newHost tech said I must use the oldHost webmail to see the accidents, but that is not helpful because I have a bunch of users who only know Outlook, and never use webmail.
oldhost IP is 169.*.*.28, The old mail server has 12 accounts like help@myDomain.com
newHost IP is 108.*.*.57. The new mail server already has the same 12 accounts with the exact same names (e.g. help@myDomain.com)
I want to be sure that we see all email sent to us during the transfer propagation period.
What is the best way to do this?
-------------- here are some more details --------------------------
oldHost and newHost only host email. (they offer web hosting but this question is not related to that offering).
12 clients with office 2010 or 2013 running under windows 9 or windows 10. (Not using exchange or anything like that))
Both oldHost and newHost recommend the same Outlook account settings:
incoming email server is mail.mydomain.com on port 110 (no ssl)
Outgoing email server is mail.mydomain.com on port 25 (no encryption)
and so on for Name, User Id, Email Address, password etc.
Let's say that at 6:00 pm Monday I give newHost the EPP unlock code and the "A" record is changed to 108.*.*.57
At 6:01, my friend in china sends an email to rberke@mydomain.com. That email will "accidentally" go to 169.*.*.28 because the IP address will not propagate to China very quickly.
For the next few hours there will be fewer and fewer accidents, and eventually all email will got 108.*.*.57
How can I modify my Windows 10 Outlook 2010 client profile to allow downloads of BOTH oldHost and newHost emails.
Each client computer already has 1 outlook account like
name:"Joe doe" userid "Joe.doe" email:joe@myDomain.com incoming server: mail.mydomain.com
I plan on cloning it to be
name:"Joe doe accidents" userid "Joe.doe" email:joe@myDomain.com. incoming server: something??.myDomain.com
I know that "Joe Doe" will automatically start pulling from newHost sometime soon after the transfer.
I now I must change something else so the incoming email server for the joe doe accidents account. so that it continue to get the old account. What is it ???
The newHost tech said I must use the oldHost webmail to see the accidents, but that is not helpful because I have a bunch of users who only know Outlook, and never use webmail.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
what is supposed to happen and what happens in real life are always different. Don't forget that your original TTL 4Hours is still valid 3 hours and 59 minutes and 59 seconds after you make the change. FYI for my root dns I use cloudflare and am a very happy user rather than my domain registrar. Some ISP's are pretty negligent about DNS
ASKER
thanks a bunch
ASKER
We did not fully answer my original question:
The answer is as follows:
1) Clone the desired account, but replace server name with oldHost ip address. For instance
Last weekend we used your TTL trick, then followed up with my "clone" trick to verify that no email got misplaced during the 5 minute cutover/propagation.
There is one additional step that I forgot to do before the cutover. I should have changed the oldHost POP accounts to say "delete emails 0 days after download. If I had done that, oldhost webmail oldHost/inbox would have been emptied one minute before the cutover, and after the cutover it would have shown only emails that came in accidentally due to delayed propagation.
But, since I forgot that step, webmail oldhost/inbox had several hundred emails that I needed to examine. That gave me a little scare, but It turns out that all of them were from hours earlier.
After Transferring myDomain from oldHost to newHost. How can outlook get olddomain emails?
The answer is as follows:
1) Clone the desired account, but replace server name with oldHost ip address. For instance
Name: Joe Doe
Email: Joe.doe@mydomain.com
incoming server: mail.mydomain.com
is cloned toEmail: Joe.doe@mydomain.com
incoming server: mail.mydomain.com
Name: Joe Doe Clone
Email: Joe.doe@mydomain.com
incoming server: 169.123.456.28 which is oldHost IP address.
Email: Joe.doe@mydomain.com
incoming server: 169.123.456.28 which is oldHost IP address.
Last weekend we used your TTL trick, then followed up with my "clone" trick to verify that no email got misplaced during the 5 minute cutover/propagation.
There is one additional step that I forgot to do before the cutover. I should have changed the oldHost POP accounts to say "delete emails 0 days after download. If I had done that, oldhost webmail oldHost/inbox would have been emptied one minute before the cutover, and after the cutover it would have shown only emails that came in accidentally due to delayed propagation.
But, since I forgot that step, webmail oldhost/inbox had several hundred emails that I needed to examine. That gave me a little scare, but It turns out that all of them were from hours earlier.
ASKER
Also, the next time I transfer a domain, I am going be absolutely positive that I know the "primary" email associated with the oldHost. The transfer steps sent multiple authorization emails. Most went to rberke@mydomain.com, but the last step sent an email to TheBoss@mydomain.com (he set up oldHost about 15 years ago, and we never realized his email was still the primary.)
So at 2:00 am in the morning the transfer seemed to stall. I did not even know there was an email waiting to be read in oldweb mydomain/inbox. oldHost does not have 24 hour help desk, so I could not ask them for help. It took me an hour to figure out the problem. Ugh!!!
So at 2:00 am in the morning the transfer seemed to stall. I did not even know there was an email waiting to be read in oldweb mydomain/inbox. oldHost does not have 24 hour help desk, so I could not ask them for help. It took me an hour to figure out the problem. Ugh!!!
I have imported mail in office 365 from an older email account, so I am guessing the same procedure can be used to get mail from your old host. .. upon re-reading your question, the problem is that you will be getting hundreds of not thousands of old emails. In the past I've used Mapilab's duplicate email remover and a registered version works very well and quickly.
Is there a version of Exchange available, or are you simply using a 'free' type of webmail system?
Is there a version of Exchange available, or are you simply using a 'free' type of webmail system?
ASKER
The transfer has been successfully completed. The purpose of my post yesterday was to document "lessons learned" so I will remember them in for future projects.
But thank you for your followup post.
rberke
But thank you for your followup post.
rberke
ASKER
Sorry I forgot to close thise
ASKER
myDomain.com. 300
localhost.myDomain.com. 14400 (could not be changed)
mail.myDomain.com. 300
www.myDomain.com. 300
ftp.myDomain.com. 300
But I have one more question. Bluehost told me 4 hours is enough time for most servers to propagate, but it sometimes takes several days to get the whole country. Is that because some servers disregard my 14400 (4 hour) TTL value and only refresh my A record once a day or even less?
Anyway, the answer to that question does not affect my decision, mainly because it is Friday night when no one will be emaiing us at 9:00 pm.
rberke
P.S. Since newHost has a different IP address, I am pretty sure it will not retain the old A record TTL values. But, a few days from now I will double check and return them to 14400 if necessary.