asked on

Exchange 2007 Management Tools 32bit on Windows 7 32bit - Install fails

Hello,

I have an old SBS2008 server that I would like to export the PST files using Powershell.
I understand the way to achieve this is to use a 32bit OS and then install only the management tools from the Exchange2007 installer.

https://www.microsoft.com/en-us/download/details.aspx?id=11876
Choosing file: E2K7SP3EN32.exe
(it seems to me only the SP2 and older will not install on Windows 7)

The OS is Windows 7 Pro SP1 32bit
Joined to Domain and logged in as a domain admin
Office 2007 Pro is installed and updated to SP3

The issue I have is that the installation of the management tools fail - see screenshot
The error does not give any specific infomation, however it does log something in the application log - see screenshot

I have tried running the installer with and without admin rights
I have disabled/enabled UAC
I have tried another domain admin account

After a few hours of trying, I now need to ask for your help.

Ideally i want to stay with the Windows 7 machine rather then finding an older vista or xp machine (I've thrown most of them away!)

Thanks for your help

--Paul
2007-man-tools-fail1.PNG
2007-man-tools-fail2.PNG

Naveen Devadiga

Does the admin user have exchange org admin rights?

https://blogs.technet.microsoft.com/exchange/2007/04/13/how-to-export-and-import-mailboxes-to-pst-files-in-exchange-2007-sp1/

Windows 7 is supported OS for Exchange 2007 32 bit Admin tools.

Chief Avocado

ASKER

Hello,

The user was not part of "Exchange Organization Administrators", but after adding that group to the user, reboot workstation and check with gpresult, the same issue remains and the tools will not install.

I've added a new screenshot which shows the 'readiness checks' pass, but its the next step (install) that fails.

--Paul
4-userperm.PNG
3-passchecks.PNG

Naveen Devadiga

Please share the error

Chief Avocado

ASKER

Please see the screenshots on orignal post : 2007-man-tools-fail1.PNG and 2007-man-tools-fail2.PNG
This is the on-screen installer error and the app event log error.

Naveen Devadiga

O its fails with the same error.. "the system cannot find the file specified". Please confirm you have downloaded the file from the below link.

https://www.microsoft.com/en-in/download/details.aspx?id=11876

Also share the exchange setup logs in C:\ExchangeSetupLogs\ExchangeSetup.txt.

Chief Avocado

ASKER

A snip of the ExchangeSetupLog attached, showing the last install attempt.

Seems to complain about "ldifde.exe" missing ?
ExchangeSetupSnip.txt

ASKER CERTIFIED SOLUTION

Naveen Devadiga

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Chief Avocado

ASKER

File copied from the SBS2008 machine. The error now changes.

Screenshot and Setup Log snip attached.
5-next-error-onscreen.PNG
ExchangeSetupSnip2.txt

Chief Avocado

ASKER

Ooo, a thought... looks like ldifde.exe is 64bit, but this workstation is 32bit

Where can I get a 32bit version of ldifde.exe ?

Chief Avocado

ASKER

Aha... I found a 32bit in the Windows\SysWOW64\ folder on the SBS2008..
.. Lets try the install again ..

Naveen Devadiga

I am assuming that the Exchange version is not SP3. If that is the case, you cannot use the SP3 management tools. Your management tools must match the version of Exchange that is running. Also, SP3 will want to extend the schema, this is most likely why you are seeing the issues with ldifde.exe. If this is the case, then you will not be able to install on Windows 7, since supportability for installing on Windows 7 was introduced with SP3. Upgrade Exchange 2007 on SBS server to SP3 and then it will allow you to install Support tools on WIndows 7

Chief Avocado

ASKER

Management tools now installed after manually copying that 32bit version of ldifde.exe.
I hear your advice about upgrade to SP3 on server.

Thanks for your help.
6-complete.PNG

Chief Avocado

ASKER

FYI. Exchange SP3 took about an hour to install.

When using 'Export-Mailbox' you might get a FullyQualifiedErrorId : 5FCD8556,Microsoft.Exchange.Management.RecipientTasks.ExportMailbox
then check you have 'fullaccess' rights to the mailbox(s)

You can use this to set permissions on all mailboxes

Get-mailbox | add-mailboxpermission -user "YourUserHere" -AccessRights fullaccess

Open in new window

After SP3 installed and mailbox permissions set I was about to export the mailbox to PST.

Export-Mailbox -Identity "MailboxNameToExport" -PSTFolderPath E:\folder -Verbose

Open in new window

Hope this help someone else.