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Office 365: Outlook 2013 Delay Moving Emails

We have a user who has a 32GB OST cache file. He is experiencing a 2-4 second delay when moving an email from his Inbox to any of his sub-folders. This delay happens more often than not, but not 100% of the time. Easily reproducible problem.

We cache his entire mailbox (as opposed to just past 12 months) because he uses searching extensively and quite often has to go back a 2-3 years.

He has one shared mailbox (non-cached) configured within his Outlook, but rarely accesses it.

He had this issue on his old laptop with Outlook 2010. And now he has a brand new laptop with Outlook 2013 with i7, 16GB RAM, SSD, wired GB connection...so he's not short of horsepower, however, my impression is that his cache file is large enough to cause issues.
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Avatar of Lisa Hendrickson "CallThatGirl"
Lisa Hendrickson "CallThatGirl"
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