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I am not entirely sure of the picture here. Any one user name (and password) can only be used by one QB user at one time. That is by design.<br />
<br />
So is that the issue when you say &quot;But the same username and password for the same company file only works for a particular pc&quot;
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I am not entirely sure of the picture here. Any one user name (and password) can only be used by one QB user at one time. That is by design.

So is that the issue when you say "But the same username and password for the same company file only works for a particular pc"

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Also make sure all users are in Multi User mode. I think they must be, but please check.
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Also make sure all users are in Multi User mode. I think they must be, but please check.

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Sorry for the confusion. &nbsp; Let say I have a company file, ABC company.<br />
<br />
Same user/password can open ABC company on computer A. After closing ABC company on computer A, ABC company can not be opened on computer B (this is the pc that hosts files) using the same username/pwd.
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Sorry for the confusion.   Let say I have a company file, ABC company.

Same user/password can open ABC company on computer A. After closing ABC company on computer A, ABC company can not be opened on computer B (this is the pc that hosts files) using the same username/pwd.

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For computer A, be sure Quick Books is closed (not just the data file). Try (as a test) turning computer A off and see if computer B can access the data file.
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For computer A, be sure Quick Books is closed (not just the data file). Try (as a test) turning computer A off and see if computer B can access the data file.

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It does not say &quot;ABC company is open by XXX&quot;, it says the username/password is incorrect....strange.
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It does not say "ABC company is open by XXX", it says the username/password is incorrect....strange.

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Also, as an alternative, see if you can install the data file on a local server and install the QB Server Manager engine on the server. This will likely resolve your issues.
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Also, as an alternative, see if you can install the data file on a local server and install the QB Server Manager engine on the server. This will likely resolve your issues.

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<i>it says the username/password is incorrect</i> &nbsp;Open QB, Company, Users and Passwords on both computers and make sure they are the same. spaces and capital letters are important.
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it says the username/password is incorrect  Open QB, Company, Users and Passwords on both computers and make sure they are the same. spaces and capital letters are important.

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Finally (not the first thing to suggest), open the company file on computer B (this is the computer that hosts the file). Then do a data base rebuild. QB, File, Utilities, Rebuild. See if there are any errors.
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Finally (not the first thing to suggest), open the company file on computer B (this is the computer that hosts the file). Then do a data base rebuild. QB, File, Utilities, Rebuild. See if there are any errors.

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Yes, we have checked it already. There are 3 accounts (one admin and two other users). All three (includes admin) can not open any company file on the hosted machine. But they are able to open company files from other machines.
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Yes, we have checked it already. There are 3 accounts (one admin and two other users). All three (includes admin) can not open any company file on the hosted machine. But they are able to open company files from other machines.

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You are very welcome and I was happy to help.
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You are very welcome and I was happy to help.

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<div class="content wysiwyg-content">
Hi,<br />
<br />
We use multiple user QB in my office. All pc and QB are up to date. But the same username and password for the same company file only works for a particular pc. If we are trying to use the same password on the admin pc (the pc hosts the files), we keep getting password error.<br />
<br />
Any ideas? &nbsp;thanks
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Hi,

We use multiple user QB in my office. All pc and QB are up to date. But the same username and password for the same company file only works for a particular pc. If we are trying to use the same password on the admin pc (the pc hosts the files), we keep getting password error.

Any ideas?  thanks

QB password

QuickBooks is an accounting software package geared mainly toward small and medium-sized businesses and offers on-premises accounting applications as well as cloud based versions that accept business payments, manage and pay bills, and payroll functions. QuickBooks includes remote access capabilities, remote payroll assistance and outsourcing, electronic payment functions, online banking and reconciliation, mapping features through integration, improved e-mail functionality, import from Excel spreadsheets, employee time tracking options, pre-authorization of electronic funds and new Help functions.