joseph joseph
asked on
Windows blue screen at startup = STOP: c0000139 {Entry Point Not Found} The procedure entry point e could not be located in the dynamic link library CSRSRV.dll
Windows 7 on Lenovo T420
Computer has suddenly refused to boot up windows 7. Just before you get to the 'welcome' sequence, the system fails with a blue screen and it displays the following message:
STOP: c0000139 {Entry Point Not Found}
The procedure entry point e could not be located in the dynamic link library CSRSRV.dll
I can not boot to safe mode.
What I tried:
1) all windows standard automatic repair functions under F8 and the "Repair Your Computer"-Option
= did not work
2) ran "sfc /scannow /offbootdir=d:\ /offwindir=d:\Windows" from recovery console
= sfc "found corrupt files but was unable to fix some of them", so I wanted to check the CBS.log for more information but I cannot find it on any partition (should be in windir\Logs\CBS\CBS.log)
3) ran "sfc /verifyfile=d:\windows\sys
= sfc did not find any integrity violations
4) overwrote the file with the same file from the recovery partition of the notebook
= got another error (imho probably older version of the file): The procedure entry point CsrIsClientSandboxed could not be located in the dynamic link library CSRSRV.dll
5) overwrote the file with a downloaded copy from dlldump.com
= got same error as with original file
6) overwrote the file with the same file from another Windows 7 machine
= got same error as with original file
Any other ideas to repair windows without to reinstall the whole OS?
Any help would be appreciated
Computer has suddenly refused to boot up windows 7. Just before you get to the 'welcome' sequence, the system fails with a blue screen and it displays the following message:
STOP: c0000139 {Entry Point Not Found}
The procedure entry point e could not be located in the dynamic link library CSRSRV.dll
I can not boot to safe mode.
What I tried:
1) all windows standard automatic repair functions under F8 and the "Repair Your Computer"-Option
= did not work
2) ran "sfc /scannow /offbootdir=d:\ /offwindir=d:\Windows" from recovery console
= sfc "found corrupt files but was unable to fix some of them", so I wanted to check the CBS.log for more information but I cannot find it on any partition (should be in windir\Logs\CBS\CBS.log)
3) ran "sfc /verifyfile=d:\windows\sys
= sfc did not find any integrity violations
4) overwrote the file with the same file from the recovery partition of the notebook
= got another error (imho probably older version of the file): The procedure entry point CsrIsClientSandboxed could not be located in the dynamic link library CSRSRV.dll
5) overwrote the file with a downloaded copy from dlldump.com
= got same error as with original file
6) overwrote the file with the same file from another Windows 7 machine
= got same error as with original file
Any other ideas to repair windows without to reinstall the whole OS?
Any help would be appreciated
McKnife
Boot to safe mode - same error?
Run chkdsk from system recovery options.
Run a Windows 7 Repair Install.
More Info:
https://www.sevenforums.com/tutorials/3413-repair-install.html
More Info:
https://www.sevenforums.com/tutorials/3413-repair-install.html
Also check for a root kit virus: TDSS Killer from Kaspersky.
Are you able to run the computer manufacturer's hardware tests? Run hard drive and memory tests.
Are you able to run the computer manufacturer's hardware tests? Run hard drive and memory tests.
ASKER
boot to safe mode = same error
chkdsk stops at 44% (in CHKDSK verifying indexes (Stage 2 of 3) ) with an unspecified error (696e647863686b2e e19)
A true "Repair Install" is imho not available from the Restore Partition.
chkdsk stops at 44% (in CHKDSK verifying indexes (Stage 2 of 3) ) with an unspecified error (696e647863686b2e e19)
A true "Repair Install" is imho not available from the Restore Partition.
A true "Repair Install" is imho not available from the Restore Partition.
It is available on most Lenovo machines.
Did you run Lenovo Solution Center to check the hard drive and memory. CHKDSK stopping indicates a possible drive error or drive corruption.
It is available on most Lenovo machines.
Did you run Lenovo Solution Center to check the hard drive and memory. CHKDSK stopping indicates a possible drive error or drive corruption.
When checkdisk stops, you could very well have a hardware error. Use clonezilla to clone your drive to a known good one and on the clone, retry checkdisk.
ASKER
I tried Startup Repair Tool, Windows Memory Diagnostics.
I can start only the System Recovery Options, can not boot into Windows to run Lenovo Solution Center (never used it, but google says its a software application..)
Well... I will probably try to clone the drive...
I can start only the System Recovery Options, can not boot into Windows to run Lenovo Solution Center (never used it, but google says its a software application..)
Well... I will probably try to clone the drive...
If there is drive corruption, cloning the drive will clone the errors. If a hardware error and data is OK, cloning might work.
Minitool partition wizard has a disk copy feature. It will copy straight to a second disk, no need for the intermediate image file.
It too copies used sectors, and is easy to figure out.
see: https://www.partitionwizard.com/download.html
It too copies used sectors, and is easy to figure out.
see: https://www.partitionwizard.com/download.html
i found this solution: https://social.technet.microsoft.com/Forums/office/en-US/b3f18d7a-8c95-42dc-a0bd-3ca81e26d669/error-on-boot-stop-c0000135-unable-to-locate-component-csrsrvdll-not-found-reinstalling-the?forum=winservergen
I connected disk with this corrupted win server 2003 to other working windows and replaced new files from KB3045999 (Ntdll.dll in system32 and Ntkrnlmp.exe, Ntkrnlpa.exe, Ntkrpamp.exe, Ntoskrnl.exe in DriverCache) by older versions found at same disk at \Windows\SoftwareDistribut
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I connected disk with this corrupted win server 2003 to other working windows and replaced new files from KB3045999 (Ntdll.dll in system32 and Ntkrnlmp.exe, Ntkrnlpa.exe, Ntkrpamp.exe, Ntoskrnl.exe in DriverCache) by older versions found at same disk at \Windows\SoftwareDistribut
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"It must have worked, have not heard back." - yeah right :-) No, sadly that does not mean anything, questions are abandoned all the time.
ASKER CERTIFIED SOLUTION
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Then please close the question accordingly. You can select your own answer and all suggestions that helped (if any). First you would need to object to closure since someone had already started the closure process.
ASKER
sadly Nobus solution did not work..