Hypercat (Deb)
asked on
Updates not available on one server, WSUS on Win2016
Background: Migrated domain from SBS2008 to Windows 2016 Standard. All servers are VMs: one 2016 DC, one 2016 RDS, and one 2008R2 database server (SQL2008R2) (created by P2V). I will call the 2008R2 server "SQL1" for reference.
I had some problems getting WSUS to work on the 2016 server, but it is now working and both 2016 servers are updating with no problems, as well as the workstations. The SQL1 server was FORMERLY the WSUS server, but WSUS has been completely removed. The WSUS database is, however, on the SQL 2008 installation on SQL1.
The SQL1 server is the problem. I have done considerable troubleshooting, including doing a complete Windows Update reset (stopping services, renaming the SoftwareDistribution and catroot2 folders, reregistering all the dlls, etc., etc.). This did not solve the problem. As it stands now, WSUS shows the server as checking in on a current basis, shows that it has downloaded updates and is ready for the updates to be installed, which I do manually on all servers. However, when I look on the server itself, although it shows the prompt that "Updates are ready to be installed," in control panel there are NO updates available.
Here's a screen shot from the SQL1 server:
And here is a section of the Windows Update log from SQ1, which shows successful detection of the updates:
__________________________ __________ __________ __________ __________ __________ __________ __
2017-06-27 10:49:35:068 164 26f0 AU #############
2017-06-27 10:49:35:068 164 26f0 AU ## START ## AU: Search for updates
2017-06-27 10:49:35:068 164 26f0 AU #########
2017-06-27 10:49:35:083 164 26f0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F60C30F6-461B-4DC0-82F7-B D22E05808C E}]
2017-06-27 10:49:35:083 164 2144 Agent *************
2017-06-27 10:49:35:083 164 2144 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-06-27 10:49:35:083 164 2144 Agent *********
2017-06-27 10:49:35:083 164 2144 Agent * Online = Yes; Ignore download priority = No
2017-06-27 10:49:35:083 164 2144 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installa tion' or IsPresent=1 and DeploymentAction='Uninstal lation' or IsInstalled=1 and DeploymentAction='Installa tion' and RebootRequired=1 or IsInstalled=0 and DeploymentAction='Uninstal lation' and RebootRequired=1"
2017-06-27 10:49:35:083 164 2144 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7} Managed
2017-06-27 10:49:35:083 164 2144 Agent * Search Scope = {Machine}
2017-06-27 10:49:35:083 164 2144 Setup Checking for agent SelfUpdate
2017-06-27 10:49:35:130 164 2144 Setup Client version: Core: 7.6.7601.23453 Aux: 7.6.7601.23453
2017-06-27 10:49:35:161 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib ution\Self Update\wui dent.cab with dwProvFlags 0x00000080:
2017-06-27 10:49:35:177 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:177 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib ution\Self Update\TMP E463.tmp with dwProvFlags 0x00000080:
2017-06-27 10:49:35:192 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:208 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib ution\Self Update\wsu s3setup.ca b with dwProvFlags 0x00000080:
2017-06-27 10:49:35:224 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:224 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib ution\Self Update\wsu s3setup.ca b with dwProvFlags 0x00000080:
2017-06-27 10:49:35:224 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:302 164 2144 Setup Determining whether a new setup handler needs to be downloaded
2017-06-27 10:49:35:302 164 2144 Setup SelfUpdate handler is not found. It will be downloaded
2017-06-27 10:49:35:302 164 2144 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Activ eX~31bf385 6ad364e35~ amd64~~7.6 .7600.320"
2017-06-27 10:49:35:302 164 2144 Setup Setup package "WUClient-SelfUpdate-Activ eX~31bf385 6ad364e35~ amd64~~7.6 .7600.320" is already installed.
2017-06-27 10:49:35:302 164 2144 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-T opLevel~31 bf3856ad36 4e35~amd64 ~~7.6.7600 .320"
2017-06-27 10:49:35:333 164 2144 Setup Setup package "WUClient-SelfUpdate-Aux-T opLevel~31 bf3856ad36 4e35~amd64 ~~7.6.7600 .320" is already installed.
2017-06-27 10:49:35:333 164 2144 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core- TopLevel~3 1bf3856ad3 64e35~amd6 4~~7.6.760 0.320"
2017-06-27 10:49:35:380 164 2144 Setup Setup package "WUClient-SelfUpdate-Core- TopLevel~3 1bf3856ad3 64e35~amd6 4~~7.6.760 0.320" is already installed.
2017-06-27 10:49:35:380 164 2144 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2017-06-27 10:49:36:706 164 2144 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2017-06-27 10:49:36:706 164 2144 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}, Server URL = http://Leda:8530/ClientWebService/client.asmx
2017-06-27 10:50:39:670 164 2144 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2017-06-27 10:50:39:670 164 2144 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B 43877BCB1B 7}, Server URL = http://Leda:8530/ClientWebService/client.asmx
2017-06-27 10:50:39:982 164 2144 Agent * Added update {F1B99598-A22D-4FBE-9B63-0 9724833ACC 3}.205 to search result
2017-06-27 10:50:39:982 164 2144 Agent Update {8744404F-1DEE-4F5B-8845-6 E7B82B7A77 A}.201 is pruned out due to potential supersedence
2017-06-27 10:50:39:982 164 2144 Agent * Added update {592C9A40-6BDC-4122-8496-0 B4295CF7A8 6}.206 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {BD312012-799E-4B68-9AF2-F 9EEE93E86A A}.205 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {158250E3-4EF3-47EF-ACF3-9 08145BE487 A}.200 to search result
2017-06-27 10:50:39:982 164 2144 Agent Update {EBEE7D44-6FCC-44AC-B831-4 08A65B3705 8}.203 is pruned out due to potential supersedence
2017-06-27 10:50:39:982 164 2144 Agent * Added update {DEDEA6DA-E039-487B-8EC6-2 729551F716 5}.202 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {46C89AAA-6D7F-48C4-ABDA-2 E0709B58B7 1}.204 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {5ECC171D-BB0D-422E-BA34-0 921DCA313B 5}.201 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {3244AF7A-F1C3-4B03-911B-1 00CD1ADFB7 C}.202 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {1D26CDDD-003B-45CC-A794-D F5ABBFB2D5 5}.201 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {4AA2ED70-7C26-4727-BD11-6 A98B6DD622 C}.200 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {4182F860-3205-4B8D-BF9D-4 B0B93F34AD C}.201 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {3AC4F294-F247-4771-813B-8 F02B6F3352 6}.201 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Added update {1A20690C-ECCC-4617-83F1-E E5AA6A920A D}.203 to search result
2017-06-27 10:50:39:982 164 2144 Agent * Found 13 updates and 88 categories in search; evaluated appl. rules of 1959 out of 3562 deployed entities
2017-06-27 10:50:39:998 164 2144 Agent *********
2017-06-27 10:50:39:998 164 2144 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-06-27 10:50:39:998 164 2144 Agent *************
2017-06-27 10:50:39:998 164 2144 Report REPORT EVENT: {0BA4A6C4-59E3-4804-A4E7-9 27F5780F3B B} 2017-06-27 10:50:39:982-0400 1 147 101 {00000000-0000-0000-0000-0 0000000000 0} 0 0 AutomaticUpdates Success Software Synchronization Windows Update Client successfully detected 13 updates.
2017-06-27 10:50:39:998 164 2144 Report REPORT EVENT: {F8672599-0A40-43C6-B802-9 D8952E151A C} 2017-06-27 10:50:39:982-0400 1 156 101 {00000000-0000-0000-0000-0 0000000000 0} 0 0 AutomaticUpdates Success Pre-Deployment Check Reporting client status.
2017-06-27 10:50:39:998 164 2358 AU >>## RESUMED ## AU: Search for updates [CallId = {F60C30F6-461B-4DC0-82F7-B D22E05808C E}]
2017-06-27 10:50:39:998 164 2358 AU # 13 updates detected
2017-06-27 10:50:39:998 164 2358 AU #########
2017-06-27 10:50:39:998 164 2358 AU ## END ## AU: Search for updates [CallId = {F60C30F6-461B-4DC0-82F7-B D22E05808C E}]
2017-06-27 10:50:39:998 164 2358 AU #############
2017-06-27 10:50:39:998 164 2358 AU Successfully wrote event for AU health state:0
2017-06-27 10:50:39:998 164 2358 AU Featured notifications is disabled.
2017-06-27 10:50:39:998 164 2358 AU AU setting next detection timeout to 2017-06-27 15:40:46
2017-06-27 10:50:39:998 164 2358 AU Successfully wrote event for AU health state:0
2017-06-27 10:50:39:998 164 2358 AU Successfully wrote event for AU health state:0
__________________________ __________ __________ __________ __________ __________ __________ ____
Obviously, I'm missing something, but I don't know what...
I had some problems getting WSUS to work on the 2016 server, but it is now working and both 2016 servers are updating with no problems, as well as the workstations. The SQL1 server was FORMERLY the WSUS server, but WSUS has been completely removed. The WSUS database is, however, on the SQL 2008 installation on SQL1.
The SQL1 server is the problem. I have done considerable troubleshooting, including doing a complete Windows Update reset (stopping services, renaming the SoftwareDistribution and catroot2 folders, reregistering all the dlls, etc., etc.). This did not solve the problem. As it stands now, WSUS shows the server as checking in on a current basis, shows that it has downloaded updates and is ready for the updates to be installed, which I do manually on all servers. However, when I look on the server itself, although it shows the prompt that "Updates are ready to be installed," in control panel there are NO updates available.
Here's a screen shot from the SQL1 server:
And here is a section of the Windows Update log from SQ1, which shows successful detection of the updates:
__________________________
2017-06-27 10:49:35:068 164 26f0 AU #############
2017-06-27 10:49:35:068 164 26f0 AU ## START ## AU: Search for updates
2017-06-27 10:49:35:068 164 26f0 AU #########
2017-06-27 10:49:35:083 164 26f0 AU <<## SUBMITTED ## AU: Search for updates [CallId = {F60C30F6-461B-4DC0-82F7-B
2017-06-27 10:49:35:083 164 2144 Agent *************
2017-06-27 10:49:35:083 164 2144 Agent ** START ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-06-27 10:49:35:083 164 2144 Agent *********
2017-06-27 10:49:35:083 164 2144 Agent * Online = Yes; Ignore download priority = No
2017-06-27 10:49:35:083 164 2144 Agent * Criteria = "IsInstalled=0 and DeploymentAction='Installa
2017-06-27 10:49:35:083 164 2144 Agent * ServiceID = {3DA21691-E39D-4DA6-8A4B-B
2017-06-27 10:49:35:083 164 2144 Agent * Search Scope = {Machine}
2017-06-27 10:49:35:083 164 2144 Setup Checking for agent SelfUpdate
2017-06-27 10:49:35:130 164 2144 Setup Client version: Core: 7.6.7601.23453 Aux: 7.6.7601.23453
2017-06-27 10:49:35:161 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib
2017-06-27 10:49:35:177 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:177 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib
2017-06-27 10:49:35:192 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:208 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib
2017-06-27 10:49:35:224 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:224 164 2144 Misc Validating signature for C:\Windows\SoftwareDistrib
2017-06-27 10:49:35:224 164 2144 Misc Microsoft signed: NA
2017-06-27 10:49:35:302 164 2144 Setup Determining whether a new setup handler needs to be downloaded
2017-06-27 10:49:35:302 164 2144 Setup SelfUpdate handler is not found. It will be downloaded
2017-06-27 10:49:35:302 164 2144 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Activ
2017-06-27 10:49:35:302 164 2144 Setup Setup package "WUClient-SelfUpdate-Activ
2017-06-27 10:49:35:302 164 2144 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Aux-T
2017-06-27 10:49:35:333 164 2144 Setup Setup package "WUClient-SelfUpdate-Aux-T
2017-06-27 10:49:35:333 164 2144 Setup Evaluating applicability of setup package "WUClient-SelfUpdate-Core-
2017-06-27 10:49:35:380 164 2144 Setup Setup package "WUClient-SelfUpdate-Core-
2017-06-27 10:49:35:380 164 2144 Setup SelfUpdate check completed. SelfUpdate is NOT required.
2017-06-27 10:49:36:706 164 2144 PT +++++++++++ PT: Synchronizing server updates +++++++++++
2017-06-27 10:49:36:706 164 2144 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B
2017-06-27 10:50:39:670 164 2144 PT +++++++++++ PT: Synchronizing extended update info +++++++++++
2017-06-27 10:50:39:670 164 2144 PT + ServiceId = {3DA21691-E39D-4DA6-8A4B-B
2017-06-27 10:50:39:982 164 2144 Agent * Added update {F1B99598-A22D-4FBE-9B63-0
2017-06-27 10:50:39:982 164 2144 Agent Update {8744404F-1DEE-4F5B-8845-6
2017-06-27 10:50:39:982 164 2144 Agent * Added update {592C9A40-6BDC-4122-8496-0
2017-06-27 10:50:39:982 164 2144 Agent * Added update {BD312012-799E-4B68-9AF2-F
2017-06-27 10:50:39:982 164 2144 Agent * Added update {158250E3-4EF3-47EF-ACF3-9
2017-06-27 10:50:39:982 164 2144 Agent Update {EBEE7D44-6FCC-44AC-B831-4
2017-06-27 10:50:39:982 164 2144 Agent * Added update {DEDEA6DA-E039-487B-8EC6-2
2017-06-27 10:50:39:982 164 2144 Agent * Added update {46C89AAA-6D7F-48C4-ABDA-2
2017-06-27 10:50:39:982 164 2144 Agent * Added update {5ECC171D-BB0D-422E-BA34-0
2017-06-27 10:50:39:982 164 2144 Agent * Added update {3244AF7A-F1C3-4B03-911B-1
2017-06-27 10:50:39:982 164 2144 Agent * Added update {1D26CDDD-003B-45CC-A794-D
2017-06-27 10:50:39:982 164 2144 Agent * Added update {4AA2ED70-7C26-4727-BD11-6
2017-06-27 10:50:39:982 164 2144 Agent * Added update {4182F860-3205-4B8D-BF9D-4
2017-06-27 10:50:39:982 164 2144 Agent * Added update {3AC4F294-F247-4771-813B-8
2017-06-27 10:50:39:982 164 2144 Agent * Added update {1A20690C-ECCC-4617-83F1-E
2017-06-27 10:50:39:982 164 2144 Agent * Found 13 updates and 88 categories in search; evaluated appl. rules of 1959 out of 3562 deployed entities
2017-06-27 10:50:39:998 164 2144 Agent *********
2017-06-27 10:50:39:998 164 2144 Agent ** END ** Agent: Finding updates [CallerId = AutomaticUpdates]
2017-06-27 10:50:39:998 164 2144 Agent *************
2017-06-27 10:50:39:998 164 2144 Report REPORT EVENT: {0BA4A6C4-59E3-4804-A4E7-9
2017-06-27 10:50:39:998 164 2144 Report REPORT EVENT: {F8672599-0A40-43C6-B802-9
2017-06-27 10:50:39:998 164 2358 AU >>## RESUMED ## AU: Search for updates [CallId = {F60C30F6-461B-4DC0-82F7-B
2017-06-27 10:50:39:998 164 2358 AU # 13 updates detected
2017-06-27 10:50:39:998 164 2358 AU #########
2017-06-27 10:50:39:998 164 2358 AU ## END ## AU: Search for updates [CallId = {F60C30F6-461B-4DC0-82F7-B
2017-06-27 10:50:39:998 164 2358 AU #############
2017-06-27 10:50:39:998 164 2358 AU Successfully wrote event for AU health state:0
2017-06-27 10:50:39:998 164 2358 AU Featured notifications is disabled.
2017-06-27 10:50:39:998 164 2358 AU AU setting next detection timeout to 2017-06-27 15:40:46
2017-06-27 10:50:39:998 164 2358 AU Successfully wrote event for AU health state:0
2017-06-27 10:50:39:998 164 2358 AU Successfully wrote event for AU health state:0
__________________________
Obviously, I'm missing something, but I don't know what...
Have you clicked on the check for updates link??
ASKER
Yes - I get this message (as you would expect if WSUS was working!): Windows Update cannot currently check for updates, because updates on this computer are controlled by your system administrator.
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
ASKER
BINGO!!!! Yes, I definitely forgot about that one. Thanks for your help, Donald.
Deb
Deb
Glad to help, that indicates a GPO causing that
ASKER
I don't think so in this case, since this server is using the same GPO as the other servers that are working properly. I think I may have changed it manually during some of my other troubleshooting and then forgot about it.
could always do rsop.msc just to be sure.